Executive Assistant [CLOSED]

Click here to watch a video by Boris from Theia Health:

Theia Health powers health businesses with biosensor tracking. Clients work with them because Theia Health provides a new revenue stream, a real-time biodata stream from their clients, and simplified access to cutting-edge technology that is otherwise hard to obtain.

Since its inception in January 2023, Theia Health has achieved significant success by forming partnerships with over 222 healthcare businesses. They are experiencing remarkable growth, with a month-on-month increase of 68% in expanding their partnerships. Looking ahead, Theia Health aims to scale globally, offering biosensor tracking and solving metabolic diseases in every health business.

The team at Theia Health consists of two co-founders. With a remote-first approach, the CEO splits their time between Toronto and warmer destinations, while the CTO is based in Silicon Valley, California. Despite the geographical distance, their collaboration works on the basis of a good communication between the team members.

At Theia Health, these are their values:

🏆 Team not family - Theia Health believes that winning teams are crafted, while family is not.

💡 Honesty opens growth - Unity and progress at Theia Health come from openness and reflection. They say the hard things without judgement, but they say and process them.

🚀 Simplicity scales - Theia Health understands that complexity only creates problems and stunts growth, whereas simplicity solves problems and opens infinite growth.

🔍 Transparency - At Theia Health, there are no secrets. If they trust and are aligned, then they will work towards a resolution.

🙌 Instantly admit mistakes and learn - Theia Health recognizes that innovation and creativity often lead to mistakes. When they happen, they bring them up immediately and execute in a different direction (if applicable).

📚 Market education is imperative - Theia Health is always at the forefront, gathering new data and industry knowledge.

⏰ Async is default, meetings are special - Theia Health prioritizes deep work and documentation. If a meeting is necessary, it starts with an agenda/purpose and ends with action items.

Summarizing the work atmosphere and experiences at Theia Health, team members describe it as a fast-paced environment where they break barriers and embrace healthy competition. It is an exhilarating, challenging, and incredibly fun journey that fosters personal growth.

Join Theia Health to be part of a cutting-edge team that is revolutionizing the health industry with biosensor tracking, offering exciting growth opportunities, and making a positive impact on global health!

Theia Health is seeking an Executive Assistant to join their team. As an Executive Assistant, you will play a critical role in supporting the CEO and CTO, freeing up their time to focus on high-leverage tasks such as sales, fundraising, and product development. This is a dynamic and adaptive position that requires problem-solving skills and the ability to anticipate needs. From managing inboxes and setting up partner accounts to optimizing social media and providing customer support, you will be involved in a wide range of operational tasks. Additionally, you will be responsible for identifying opportunities for automation using AI tools, ensuring efficient workflows.

Responsibilities for this role include:

📧 Managing and organizing CEO and CTO inboxes.

🤝 Assigning tasks and following up on important communications.

🤖 Identifying opportunities for automation and implementing AI tools.

📱 Optimizing and posting on social media platforms, including video editing using AI tools.

📞 Answering customer support tickets and providing timely assistance.

📚 Creating FAQ articles and knowledge base resources.

🔍 Finding opportunities to automate and streamline workflows.

The onboarding process at Theia Health is designed to be adaptive and hands-on. You will have the opportunity to dive into the role, taking ownership of tasks and finding solutions independently. The team at Theia Health is looking for someone who can figure things out and take initiative. Training and support will be provided as needed, with an emphasis on learning on the job and quickly becoming familiar with the company's operations.

This is a full-time role with working hours from 7:00 am to 3:00 pm EST.

To excel in this role, you need:

• 3+ years of proven experience in managing inboxes
• 2+ years of strong calendar organization skills
• 3+ years of experience in CRM management
• 3+ years of experience in social media management
• 2+ years of experience in customer service
• Extreme personal accountability.
• Insane critical thinking abilities.
• Proactivity & willingness to find ways to add value and buy time back for the team.

Brownie points for:

• Experience in ActiveCampaign
• Familiarity with project management software, particularly ClickUp
• Email management skills, preferably with experience using Superhuman (a huge bonus)
• Communication software expertise, including knowledge of Loom (a huge bonus)
• Previous experience with high-growth companies.
• Familiarity with the dynamics of Silicon Valley VC-backed companies.

What’s in it for you?

• $1900-$2100* per month
• Full-time position with the flexibility of remote work.
• Opportunity for growth within the company, with the potential to transition into a managerial role overseeing other Executive Assistants.
• Possibility to explore other areas of interest and skills, such as sales or customer experience, based on individual strengths and career aspirations.

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

This job opening is actively seeking the perfect candidate and will close once found. To ensure your application is considered, take the time to carefully read the job description and submit a high-quality application that stands out.

JobRack has been contracted by Theia Health to support them in their hiring process on their behalf.

As part of this, the JobRack team has gained a full understanding of the needs of Theia Health and will review, filter, screen and test candidates in line with this.

Candidates that best meet the needs of Theia Health will be submitted as part of a final shortlist. Feedback will be provided throughout the process.

At the request of Theiahealth applications for this position must be submitted through JobRack and direct contact with the employer is not desired. If you have any questions, please contact JobRack at jasmina@jobrack.eu

The hiring process for this position will include the following steps:

1. Completing the application form on JobRack.
2. Recording a short video explaining why you are excited about the opportunity to work with Theia Health and highlighting what makes you the perfect candidate for this role
3. If shortlisted, completing test tasks.
4. Attending video interviews to discuss your previous experience and the new role in more detail.

Please note that this position requires 100% commitment and is not suitable for those seeking a side job, freelance work, or part-time employment. It is important to only apply if you intend this to be your primary and only full-time job. Any attempts to work multiple full-time jobs without the knowledge of your employer may result in termination and a ban from applying to other jobs on the JobRack site.

– Only candidates from Eastern Europe are eligible to apply –

To make sure you receive updates on your application please add jasmina@jobrack.eu to your email address book.

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