Travel Specialist for Epic Founders [CLOSED]

Hiring Travel Specialist!

We’re looking for someone that loves planning travel, and would even do it on their free time planning trips for themselves and friends. You know how to get someone home through creative routes when flights unexpectedly cancel.

This role is for you if you have experience in the travel industry, enjoy exploring creative ways to design and book travel and have a talent for handling various tasks with ease.

You are quick on your feet and often know what is needed before it’s asked, we’re huge fans of anticipatory care. You know if people are eating french fries, they’re definitely going to need some napkins.

You are meticulous, organized and process oriented who’s passionate about curating exquisite travel experiences for others.

What's in it for you?

• Hourly rate of $8 - $15*
• Full-time and fully remote employment (can start part-time)
• Semi-flexible working hours
• Working days Monday to Friday with a rotating inbox coverage on weekends in case of emergency when the clients are traveling
• Salary increases based on your contributions
• Professional growth opportunities into a more senior role
• Travel-related opportunities

A bit about us…

Atlas Assistants helps entrepreneurs and their teams do more of the work they love by finding them their perfect assistants to support them in their life and their business.

We are working on completely optimizing all aspects of an entrepreneur’s life (email, calendar, travel) and optimizing the seemingly mundane business processes (invoicing, payment collection, etc).

Our #1 impact metric is 1 Million Transformed (1MT) Hours … we track this number every single day to make sure we’re on track.

These are delegated hours or time that entrepreneurs and their teams get back so they can:

• Do more of the work they love that lights up their soul 🔥
• Work less, take space, and enjoy life more :)
• Spend time with family
• Work on themselves

Working at Atlas allows you to be constantly exposed to all different aspects of business, where every day could be different than the next. We are taking every day tasks and processes and re-thinking how they can be done in order to save more time.

Our clients are thought leaders, coaches, speakers, healers, agency owners, and industry leading founders and teams.

It’s extremely important to us that every Atlas team member is aligned to the mission they are supporting, the work they do each day, and to make sure they have opportunities for salary increases.

Tasks and Responsibilities

Travel Planning

• Research, design, manage and book travel from beginning to end
• Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
• Review budgets, and plan trips according to clients budget constraints
• Research, Design, execute step-by-step exceptional itineraries for travel and be available on travel days for any issues

Miles and Points Hacking - BONUS

You have experience with many different loyalty programs and absolutely LOVE making sure people are making the most of their points and miles. If this is something you want to learn more about, training opportunities exist.

• Optimize airline and credit cards miles programs
• Research and introduce new relevant miles programs

Pre-Travel Logistics

You will make sure our clients get from point A to point B, turning stressful travel days into an enjoyable experience.

• Monitor restrictions on travel that come and go
• Ensure desired seats are confirmed
• Ensure frequent flier numbers and TSA precheck are on ticket
• Ensure legal travel requirements are met (visa, health tests, etc.)
• Create packing lists
• Plan travel milestones (purchases needed prior to travel)
• Transportation and mobility onsite (Uber availability, Taxi cash-only, car rental automatic transmission, drivers, trains, etc)
• Availability of credit-cards payment options (cash needed and how much)

Concierge and help clients enjoy the travel

From there, you’ll help them make the most of their experience by planning everything from where to eat to what to visit and see.

• Book reservations (restaurants, SPAs, activities, etc)
• Research and book concierge onsite (cleaning, fridge stocking, driver, professionals, etc)
• Support with event planning during trip (I.e. communicating with chef, bartender, stocking alcohol, groceries, etc).

Requirements

• Must have experience in the travel industry
• Must enjoy doing online research
• Must be meticulous, organized, thorough, and self-driven
• Must be able to uncover unknown sources of support in different countries
• Must be available for emergency calls on travel days

Technical Requirements:

• Must have excellent and reliable Wifi

Skill Set:

• Self-starter - you take on projects and run with it without having to be asked to do things.
• You love finding and using the newest technologies and websites to optimize the travel experience
• Strong communication skills—you’re not afraid to ask questions and reach out when you need help. Effectively communicate with clients pre/post travel
• Very high attention to detail—You catch typos and errors in documents, cards and orders easily. (and know the secret code is TS177).
• Meet deadlines and take initiative—you’re on time and get things done.
• Uphold others to timelines and standards.
• Critical thinking & creativity—you’re full of ideas and know-how to problem solve efficiently when things go awry.
• You get pleasure out of designing well structured and thorough itineraries.
• You may think you are OCD, that's celebrated here.
• You love to turn chaos into structure, make lists and create processes.
• You are a people person and have no problem speaking to, working with. others and asking questions.
• You can anticipate problems and seek solutions to save time and ease processes.
• Is known to be a bit "high maintenance" because you hold yourself and others to high standards.
• You have an "I'll figure it out attitude" and love to problem solve.

More about you:

• You take ownership, accountability, and 100% responsibility
• You’re curious and love exploring possibilities
• You underpromise, over deliver
• You genuinely care
• You're a team player
• You show integrity
• You do work with joy and enjoy your work
• You remain calm and centered in stressful situations
• You have a consistent self-care practice
• You have high-standards and take pride in what you do

What’s in it for you?

• Hourly rate of $8 - $15*
• Full-time and fully remote employment
• Semi-flexible working hours, ideally as close to EST as possible
• Working days Monday to Friday with a rotating inbox coverage on weekends in case of emergency when the clients are traveling
• Salary increases based on your contributions
• Professional growth opportunities into a more senior role
• Travel-related opportunities

This position will be closed as soon as we find the perfect match. So, make sure to read the description carefully and take your time to submit a high-quality application that stands out.

If you apply, we will respond promptly and keep you updated throughout the process.

As part of the hiring process, please then expect the process to include:

1 - Completing the application form

2 - Being invited to record a short video to introduce yourself

3 - Completing test tasks, if short-listed

4 - Attending video interviews where you will have the opportunity to talk more about your previous experience and the new role