Amazon Brand Manager

About the company

Scriveiner is UK's leading designer and manufacturer of affordable luxury pens since its launch in 2019. The Scriveiner range became an official bestselling brand in Amazon's US and UK marketplaces, and it is trusted by hundreds of thousands of customers worldwide. Scriveiner was founded by entrepreneurs Yanning Li and her husband Justin Lowes, who, having lived internationally, subscribe to a lifestyle of 'luxury minimalism."

The mission of establishing Scriveiner is to create beautiful, fit-for-purpose items that enrich people's lives in their everyday use. The pens have resonated with customers worldwide, leading to the company and its founders winning many prestigious awards, including the King's Award for Enterprise, Growing Business Awards, Sunday Times 100, Fast Growth 50, New York, European and International Product Design Awards, The Great British Entrepreneur Awards and The Stevies™- International Business Awards.

About the role

ROLE

The Amazon Brand Manager will ensure the overall success of the company’s products on Amazon. That all listings are active, are optimised, that our account health is superb, that cases are set up and monitored as required, that PPC is managed well, new products are launched effectively, and levels of profitability per product are maintained.

The Brand Manager will oversee every area of product success on Amazon, identify solutions or improvements, and coordinate with multiple team members to see goals are met.

RESPONSIBILITIES

Strategic Direction

○ Create plans for product optimization that align with company financial forecasts (revenue and profit) and are repeatable and scalable

○ Create plans for product optimization that are proactive at achieving the revenue and profit targets per product through split testing, gap analysis, product performance audits, etc.

○ Intimately understand the data and what the data is telling the company to adjust to produce product optimization plans with a high chance of success.

○ Deliver and execute plans with clarity, documented processes, that will produce forecasted results

○ Ensure documentation for systems and processes is regularly maintained and updated

Amazon Team Management

○ Oversee all Amazon account operations on a daily basis, checking in with each department for daily reports

○ Oversee day-to-day SKU optimization, PPC optimization, and Amazon account health either yourself or through managing your team

○ Ensure repeatable processes are being utilized in each area mentioned above so that new team members can be onboarded as needed

○ Create and/or review daily and weekly reports and KPIs with other team members

○ Check account performance against projections then prepare and execute corrective or proactive actions

○ Make optimization adjustments to listings in front end and back end as needed

○ Coordinating with the CEO and Operations Manager on budget, new product concepts, and the future product pipeline of the brand

○ Stay up to date with all the most cutting-edge technologies and methods

○ Hold regular weekly meetings with team members to discuss previous weeks and future plans

○ Develop a growth strategy in collaboration with the CEO and Operations Manager and reverse engineer the tasks that will need executing to achieve this growth

Product Launch and Maintenance

○ Work directly with the PPC Manager to ensure the latest and most effective strategies are being used to launch new products and maintain profitability on existing products

○ Work directly with the SKU Optimization team to ensure that every product is meeting pre-determined KPI's that drive revenue, profit, and overall brand exposure to our customer avatar

○ Determine when products should be discontinued

○ Develop and maintain scorecards that provide clear and understandable data

Platform Management

○ Develop and maintain a system for ensuring that Amazon is billing us correctly

○ Create cases with Amazon to solve any problems that the team is experiencing that require assistance from Seller Support on Amazon

○ Develop and maintain a system for monitoring the health of our account on Amazon

○ Develop and maintain a system for monitoring the health of our product listings on Amazon

RESULTS

● Consistent growth in revenue and profitability

● Hitting KPIs and projections consistently

● Assist in creating a positive, fun and results-driven environment

● Listings are active at all times and superbly optimized

● Clear communication with senior management and other departments so that plans are understood and all parties are working effectively towards achieving agreed goals

● Amazon account health is never in jeopardy

● Ensuring our brand values are reflected in our Amazon listings at all times

About you

REQUIREMENTS

● At least 3 years Amazon Seller Central experience

● 2 years PPC management experience

● Ability work with little to no supervision

● Can efficiently collaborate with the team and delegate tasks appropriately

● Extensive knowledge in keyword research and analysis

● Familiarity with Asana or other project management tools

● Excellent written and verbal English communication skills

● Highly organized with very high attention to detail

● Willing to take on new challenges and carry out new/unfamiliar tasks

● Resourceful and willing to learn new things

● Can efficiently collaborate with the team

● Fast-learner

What's in it for you?

• UK Time Zone
• Remote Work
• Competitive Salary
• 13th month pay
• Bonuses and other benefits

How to apply?

We need a detailed resume outlining your Amazon FBA experience. Also, don't forget to attach your portfolio on the form provided.