Travel Coordinator [CLOSED]

Click here to watch a video by Amy from Biondi Travel:

Biondi Travel is an Independent affiliate of Brownell Travel, a Virtuoso member. They plan unique personalised luxury travel experiences.

When you work with Amy Biondi, you will understand how passionate she is about finding unique and interesting experiences. She loves the planning process and enjoys helping others have amazing experiences. Amy believes while it's important to visit and see the main attractions, discovering the off-the-beaten-path places are what gives her trips a richer experience.

Her clients work with her because she takes care of the details, weaving together complicated itineraries to uncover every possibility and option. The company culture at Biondi Travel is one of consideration and graciousness. The team takes the work seriously but there is a strong emphasis on treating others with respect. A lot of importance is placed on communication and being responsive so that the work can be done to the best of their ability.

Biondi Travel is looking for its next key team member – a Travel Coordinator to assist Amy in executing seamless trips by managing the administrative workload. This role will involve a lot of collaborative effort between you and Amy; therefore, you will be expected to make plenty of suggestions on how to do things more efficiently.

This is an exciting and dynamic role with a lot of room to grow as the company grows, and you will be able to take on more responsibilities as you learn, such as travel opportunities to provide additional education.

More specifically, in this role you will:

• Assist Amy with the trip set up and conducting research
• Assist with trip booking components
• Convert partner proposals to Biondi Travel branded proposals
• Manage invoices
• Create itineraries for Biondi Travel’s clients
• Communicate critical client information to the partners
• Provide insurance quotes
• Reconfirm reservations and work with the concierge to set up transfers
• Report to Amy and interact with the support office in Birmingham, suppliers, and, potentially, clients

Once you join Biondi Travel, an onboarding process will be organised for you to get you up to speed. The training will be provided both by Amy and the Brownwell Support Team in Birmingham. The training will be done asynchronously as well as in the form of shadowing and mock tasks.

In order to excel in this role, you need to have:

• Excellent communication skills and good knowledge of English
• Excellent organisational skills and great attention to detail
• A can-do attitude & willingness to assist by sharing new ideas
• Ability to think creatively and outside the box to solve problems
• Good computer skills and the ability to navigate new tools and software easily
• Basic to intermediate experience with Excel and Google Sheets

Brownie points for:

• Experience within the travel industry
• Experience with managing social media
• Experience implementing software and processes

What’s in it for you?

• $8 - $13* per hour
• Full-time and fully remote role
• Flexible working hours, ideally with some overlap with EST hours (e.g. from 6 AM EST - 1 PM EST)
• Opportunity to advance to a more senior position e.g. managing additional employees as the company grows
• Salary increase opportunities based on your contributions to Biondi Travel
• Opportunity to work in a dynamic industry that changes quickly; no day is the same as you organise travel all over the world

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

This position will be closed as soon as we find the perfect match. So, make sure to read the description carefully and take your time to submit a high-quality application that stands out.

If you apply, JobRack will respond promptly and keep you updated throughout the process.

As part of the hiring process, please then expect the process to include:

1 - Filling in the application form once you click “Apply”

2 - Being invited to record a short video to introduce yourself

3 - Completing test tasks, if short-listed

4 - Attending video interviews where you will have the opportunity to talk more about your previous experience and the new role

Applications are only accepted through JobRack. Biondi Travel has specifically requested that you do not contact them directly. If you have any questions please contact us using support@jobrack.eu

To ensure you receive updates on your application please add recruitment@jobrack.eu to your email address book. Got questions about working remotely? Check out JobRack’s FAQ for answers to everything you might want to know. https://jobrack.eu/jobseeker-faq