Product and Operations Lead

Click here to watch the introductory video from Erik, CEO of Flywheel.

Flywheel Studio is a low-code development agency. We build web and mobile applications for startups and small and medium-sized businesses around the world using a combination of low-code tools and custom code. Currently, our tools of choice are FlutterFlow, WeWeb, Firebase, and Supabase.

While we're a software development agency at the end of the day, we take a fundamentally different approach to running our business, developing software, and working with clients. First, we focus on outcome-oriented development. We don't develop for the sake of shipping more features. Instead, we focus on the end result and how we can move the needle for our clients, whatever that might be. This forces us to be better developers, product managers, and partners to our clients.

Second, we believe the best way to deliver superior outcomes is to become an in-house product team, not just an outsourced development shop. On every project, we put together a team with expertise in product strategy, project management, design, and development and collaborate closely with our clients to make sure we are delivering what they want and need. In turn, our clients bestow a strong level of trust in us including the freedom to set our own budgets, roadmaps, and organizational priorities; and the ability to work directly with their users, vendors, investors, and strategic partners. In short, we go all in and become a part of our client's team to deliver the best outcomes.

To achieve all of this, we have a small, talented team that shares the same vision. Everyone at Flywheel is full time and all in. We don't have freelancers, contractors, or subcontractors. Our team is fully remote and dispersed around the world.

As the Product and Operations Lead, the purpose is to enhance and professionalize the project delivery process. This involves a keen understanding of the client's business requirements, translating them into technical specifications for the company’s team, and ensuring the final delivery meets and exceeds the client's expectations.

Key responsibilities:

🧾 Take ownership of the entire project lifecycle, bridging the gap between client expectations and the delivered end product.

📦 Collaborate with clients to comprehend their needs and intricacies, drafting a well-defined scope of work and business requirements.

📑 Partner with the Project Manager to construct a project plan aligned with the scope of work and business requirements.

💼 Work closely with the Project Manager, Designers, and Developers, ensuring the team adheres to the project plan and delivers on schedule.

📊 Maintain ongoing communication with the client, guaranteeing the final product aligns seamlessly with their expectations.

🗓️ Lead multiple projects concurrently, demonstrating effective multitasking skills.

Working Hours ⏰: Full time. While they generally prefer team members to work from 8 AM to 5 PM ET, there's flexibility for those who can effectively work asynchronously, with potential adjustments based on roles (e.g., accommodating European hours).

To excel in this role, you need to have:

✅ Minimum 3 years of experience in a similar position.

✅ The ability to devise and implement streamlined and impactful processes.

✅ Proven experience in team leadership and management.

✅ Prior exposure to customer or client-facing responsibilities.

✅ Background in product management and operations.

As the Ideal Candidate, you should be:

✅ Organised.

✅ Attentive to detail.

✅ Excellent communicator.

✅ A quick learner.

✅ Structured and process-oriented.

✅ A problem solver and critical thinker.

✅ Analytical and resourceful.

✅ Leader.

✅ Personable, self-motivated, and vocal.

✅ A dedicated team player.

Brownie Points for:

✅ Experience in project-based roles (e.g., agency, consulting, VC studio, professional services).

✅ Exposure to software or technical projects.

✅ Familiarity with no-code or low-code tools.

✅ Previous engagement with clients in the US market.

What’s in it for you?

• 💰 Competitive Salary: Earn a monthly salary of $2,500-$4,000.*
• 📈 Reap the rewards with a bonus ranging from 5% to 15% of your salary.
• 🌴 PTO: Enjoy unlimited paid time off and sick days.
• 💼 Workspace Perk: Get a $250 allowance every 6 months for your workspace.
• 📚 Education Support: Access a $150 benefit every 6 months for your ongoing education.
• 💸 Profit Share Bonus: An annual profit share bonus, ranging from 5% to 15% of your salary based on company performance

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

The JobRack team are working with Flywheel Limited to help them find their new team member.

The hiring process for this position will include the following steps:

1. Completing the application form on JobRack.
2. Recording a short video introduction of yourself.
3. If shortlisted, completing test tasks.
4. Attending video interviews to discuss your previous experience and the new role in more detail.

The JobRack team has gained a full understanding of the Flywheel Limited’s needs and will review, filter, screen and test candidates in line with this.

To ensure your application is considered, take the time to carefully read the job description and submit a high-quality application.

We will, of course, provide you with feedback throughout the process.

At the request of Flywheel Limited applications for this position must be submitted through JobRack and direct contact with the employer is not allowed. If you have any questions, please contact JobRack at: martin@jobrack.eu

Please note that this position requires 100% commitment and is not suitable for those seeking a side job, freelance work, or part-time employment. It is important to only apply if you intend this to be yodur primary and only full-time job. Any attempts to work multiple full-time jobs without the knowledge of your employer may result in termination and a ban from applying to other jobs on the JobRack site.

We look forward to receiving your application!

To make sure you receive updates on your application please add martin@jobrack.eu to your email address book.

Got questions about working remotely? Check out JobRack’s FAQ for answers to everything you might want to know. https://jobrack.eu/jobseeker-faq