Customer Service Representative (100% remote) [CLOSED]

About the company

United Call Centers is an international call center company founded in 1999. Our main profile is to provide multilingual contact center services with a strong sales focus, now in more than 40 countries, in 50 supported languages, but virtually in any languages and dialects.

About the role

Job responsibilities:

• Handle inbound tasks: complaints, orders, troubleshooting, and information provision
• Conduct outbound activities: resolve cases and conduct consumer surveys
• Perform back office tasks: reporting, social media content, escalation handling and data entry

About you

You are our top applicant and soon-to-be Colleague if:

• You speak English on a professional level + any of the following languages:
  • Czech
  • Slovak
  • Polish
  • Croatian
  • Bosnian
  • Serbian
  • Macedonian
  • Bulgarian
  • Romanian
  • Italian
• You have at least 1 year of experience working in consumer engagement service/call center
• Your written and spoken communication is flawless
• You have great analytical and problem-solving skills and great attention to detail
• You are proficient in using Microsoft Office Suite and Online applications, technology acumen
• You can work well in a team as well as by yourself
• You are looking for a stable, long-term job, with great developmental opportunities

What's in it for you?

Our offer:

• Payment of 5-8 EUR/hour (depending on language skills), paid monthly via an online payment platform
• Remote work
• Flexible schedule
• Welcoming and supportive environment
• Great developmental opportunities within the company

How to apply?

Upon application, please submit your English CV,  and please make sure to mention the languages (+level of language) that you speak. 

Please expect our recruiters to contact you in 3-5 days after your application is submitted.