United Call Centers has pioneered the at-home model, integrating home working into a customer support environment, as our team has been using this system for certain types of work since 2008. Today, this way of working is a key element of our operations, as this modern, cloud-based system allows us to have staff located anywhere in the world, making it much easier to serve exotic languages or special needs and speeding up the implementation of new collaborations. Besides our main activities, we are also involved in the development of next-generation IT and communication services, chatbots, automation tools, staffing services.