VA Admin Assistant for Language Business [CLOSED]

About the company

Speak English With Vanessa (SEWV) is a leading online language education platform specializing in teaching English as a Second Language (ESL) through a comprehensive range of recorded paid courses and engaging, informative free YouTube lessons. Our mission is to empower adult learners from around the world to master the English language in an accessible, enjoyable, and effective manner.

About the role

Your job responsibilities include:

• Responding in English to student inquiries (via email) in a timely and professional manner
• Communicating with the Admin Manager “Ailsa” via email with any questions and during a monthly video check-in (if necessary)
• Handling a few admin tasks on a weekly and monthly basis

Your job responsibilities do NOT include:

• Answering language-related questions via email. Our team of English teachers will handle all language-related questions.

NOTE 1: The rest of the team works in EST (New York time), but your working hours don't need to be during that time. You're welcome to work whenever you're available during the working days. 

NOTE 2: After a 2-week paid training period, the work days are only Saturday, Sunday, and occasional 4 weeks throughout the year (during the Admin Manager's time off). Various admin tasks may be completed on non-weekend days (if you wish), but the main email support duties are Saturday and Sunday.

About you

We are looking for a highly organized and detail-oriented person to join our team as an Admin Assistant. 

You must have:

• Excellent verbal and written communication skills in English, at a C1-C2 level
• Strong organizational and time management skills
• Proficiency with Google Workspaces (Docs, Drive)
• Stable internet connection
• Ability to work independently and as part of a team

We would ideally like you to have:

• Previous customer service and/or administrative experience
• Experience working in an online language school
• Knowledge of Monday.com or similar project management software

What's in it for you?

We offer competitive pay, a great end-of-year bonus, and PTO (after 1 year with the company).

This is a fully remote position, and you'll be working closely with the friendly, knowledgeable Admin Manager Ailsa and with Vanessa, the business owner.

This is a freelance, part-time position of 5-15 hours on Saturday and Sunday + 4 weeks during the year.

How to apply?

This position will be closed as soon as we find the perfect match. So, make sure to read the description carefully and take your time to submit a high-quality application that stands out.

1 - Fill in the application form once you click “Apply”

2 - If successful, you’ll be invited to record a short video to introduce yourself

3 - If you get through to the next stage, you’ll be asked to complete a task

4 - At the final stage, you’ll have a video interview with business owner, Vanessa