Quality & Operations Assistant- Toniiq [CLOSED]

Introducing Toniiq, a trailblazer in the world of health supplements. With an unwavering commitment to purity and concentrated potency, the business has redefined the supplement industry since its inception in Michigan in 2013. Toniiq's primary mission is to challenge the white-labeling model that dominates the industry and to set a new standard for quality and efficacy.

Determined to break away from the bulk-ingredient mentality, Toniiq has taken a more hands-on approach to crafting its exceptional products.

By forging relationships with individual ingredient suppliers, from generational family farms in the Andes to state-of-the-art biotech labs in Tokyo, Toniiq ensures that each product is meticulously sourced and formulated in-house.

Toniiq prides itself on being a true direct-to-consumer brand. By eliminating middlemen, extravagant marketing campaigns, and costly advisory boards, the company can deliver unparalleled value to its customers.

Thanks to over 50 collective years of industry experience and enthusiastic word-of-mouth, Toniiq has grown from a dream in Michigan to a global phenomenon, with more than 2 million bottles sold in over 30 countries since 2020.

In 2022, Toniiq embarked on a mission to revolutionize product transparency in the supplement industry. By providing fully published, traceable third-party testing reports for every batch they produce, Toniiq has raised the bar for accountability and trustworthiness, solidifying its reputation as a leader in the field.

Toniiq is seeking an Inbound Quality & Operations Assistant who will maintain their quality program, ensure customer satisfaction, and contribute to the company's growth by providing the safe and efficient production of products.

As a Quality & Operations Assistant, you will:

📂 Handle incoming paperwork via email and input it into their web-based QMS system.

📊 Transfer critical information from paperwork to spreadsheets.

📞 Communicate with customers to coordinate sample shipments, address testing results, and manage daily inquiries.

🤝 Collaboration and Onboarding:

You will work closely with operational managers, R&D teams, and the marketing department in this role. Reporting to the Quality Manager, you will receive a 2-week comprehensive onboarding process.

During this period, you will be introduced to internal and external stakeholders, focusing on document organization, processing QA requests, and building customer relationships.

⏰ Working Hours

This is a full-time position with working hours from 8:00 a.m. to 5:00 p.m. US Eastern Standard Time with an overlap from 9 a.m. to 2 p.m. EST, Monday to Friday.

To excel in this role, you need to have:

• Organization: You're great at keeping things neat and tidy.
• Attention to Detail: You catch even the tiniest mistakes.
• Patience: You take things step by step, staying calm to ensure top-notch work.
• Learning Willingness: You're excited to take on new challenges and eager to learn from feedback.

Technical tools you need to have:

• Proficiency in Google Sheets/Microsoft Excel and Gmail.

Brownie point for:

• Administrative experience

What’s in it for you?

💰 Competitive Salary: Earn a competitive rate of $7-$10 per hour.

🚀 Career Growth: Opportunity for professional development and career advancement in a dynamic work environment.

🌿 Exposure to Innovation: Get firsthand exposure to new and innovative supplements, staying at the forefront of industry trends and advancements.

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

This job opening is actively seeking the perfect candidate and will close once found. To ensure your application is considered, take the time to carefully read the job description and submit a high-quality application that stands out.

JobRack has been contracted by Toniiq to support them in their hiring process on their behalf.

As part of this, the JobRack team has gained a full understanding of the needs of Toniiq and will review, filter, screen, and test candidates in line with this.

Candidates that best meet the needs of Toniiq will be submitted as part of a final shortlist. Feedback will be provided throughout the process.

At the request of Toniiq applications for this position must be submitted through JobRack and direct contact with the employer is not desired. If you have any questions, please contact JobRack at: olivera@jobrack.eu

The hiring process for this position will include the following steps:

1. Completing the application form on JobRack.
2. Recording a short video introduction of yourself.
3. If shortlisted, completing test tasks.
4. Attending video interviews to discuss your previous experience and the new role in more detail.

In case you are applying for a full-time role: Please note that this position requires 100% commitment and is not suitable for those seeking a side job, freelance work, or part-time employment. It is important to only apply if you intend this to be your primary and only full-time job. Any attempts to work multiple full-time jobs without the knowledge of your employer may result in termination and a ban from applying to other jobs on the JobRack site.

– Only candidates from Eastern Europe are eligible to apply –

To make sure you receive updates on your application please add olivera@jobrack.eu to your email address book.

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