About the company
IWA is a terrific place to work. Great clients, colleagues, skills development, innovation and a fantastic reputation as a high-end residential design and build company. We are growing fast and are full of opportunities!
About the role
As an Operations & Customer Service Assistant, you will be:
- Responsible for working with our Operations and Project Manager to assistant with maintenance requests coming from clients.
- Emailing and phoning internal and external contractors for booking visits, or getting reports or ordering items
- Updating our records with outcomes after any contractor visit and creating reports
- Managing and updating information and schedules on SharePoint.
- Researching products
- Sending reports to clients
- Managing database of contractors
About you
Key skills:
- Demonstrate a strong academic background
- Have a minimum of 2 years’ experience in administration and customer service assistant experience
- Have good problem-solving capabilities, organisation and English communication skills (both verbal & written)
- Have excellent knowledge of Outlook, MS Teams, SharePoint, Word, Excel, Whatsapp
- Be comfortable working remotely
- Be responsible and have discretion
Bonus skills:
- keen drive for urgency and a 'get stuff done' attitude
- passion, curiosity, energy, humour, guts
What's in it for you?
This is a remote long term part time position with possibility for more work in the future
How to apply?
Please apply by clicking the Apply button, filling in our application, and attaching a cover letter and CV.