Experienced Virtual Assistant for US Company [CLOSED]

To apply, you must answer the questions at the bottom of this application. We will only review applications that have answered all questions.

We are an online platform helping people become better at stock trading in any market. We’re seeking an experienced and motivated Virtual Assistant to assist with email, calendar, and social media management as well as customer service and data tracking assistance. This is a remote position.

There will be a diverse range of responsibilities, including:

** Sending out email and social media broadcasts.

** Gathering data and putting it into spreadsheets.

** Answering customer emails.

** Keeping google drive folders organized.

** Responding to Team and Customer inquiries on a timely basis

** Email inbox and calendar management

You should be very meticulous, have a great grasp of Google Docs & Sheets, be analytical & organized, quick to respond during business hours, and have excellent written English skills.

You should have 20-30 hours available per week and be available mostly 10am-6pm ET (New York time). This is a long-term remote position. This is a part-time position with the possibility of transitioning into a full-time position.

We care deeply about hiring the right person to join our team. That's why we have a rigorous hiring process as well as a paid trial period.

CRITERIA:

* Be meticulous in everything you do.

* Superb written English skills.

* Be able to quickly learn new technologies.

* Have a basic understanding of marketing.

* Enjoy working in a fast-paced environment where you may receive many messages at the same time.

* Be enthusiastic and passionate about everything you work on.

* Have a strong desire to excel at everything you do.

* Be able to manage your time well.

* Be professional but also friendly in your interactions with external clients as well as team members.

* Be resourceful when solving problems and overcoming obstacles.

* Can think independently and creatively

* Be highly dependable.

* Be highly organized.

* Remain calm in stressful situations.

* Be adaptive to the voice and style of the company

EXPERIENCE:

* You must have 3+ years of experience with Google Docs and Google Sheets.

* Experience with Kartra is a bonus (but not required).

* Understanding of trading (stocks/futures etc) is a bonus (but not required).

APPLICATION QUESTIONS:

1. Look up MrBeast's YouTube channel and use the data there to answer this question: what's the average number of subscribers he's gained per video posted.
2. Go to the Instagram account for tori.trades and find her latest reel. Write a new description to the reel (use at least 100 words).
3. It’s the end of your shift with just 30 minutes left to work, you have 5 customer service tickets that come in. Each ticket is different - one refund request, one tech issue with logging into their membership, one marketing company request to speak with the CEO, one is positive feedback, and one is a buyer who is overwhelmed with their course. Explain your thought process for how you would prioritize addressing all of these tickets. Please keep your reply to 500 characters or less. And at the end of your reply, please note how many characters were in your reply.
4. What is your availability? How many hours per week are you willing to work?
5. What is your expected salary for 20-30 hours per week? (Please answer in USD $)