E-Commerce Operations Manager

Click here to watch the video from Patricia:

With multiple different brands, this company manufactures a variety of sports & outdoor equipment. GearTOP is a multimillion-dollar brand, offering high-quality sun and wind protection - from sun hats & masks to gloves & balaclavas. TapeGeeks, another one of their brands, sells kinesiology accessories. They’re also looking forward to launching even more brands in the near future!

For the past eight years, they’ve built a fun, collaborative team consisting of 7 professionals. While all of them work remotely, the team is very close, and many of the employees have been in the company for a long time. A real family feel is what makes GearTOP a great place to work & develop, both personally and professionally!

These are their core values:

1️⃣ Be positive and have fun

2️⃣ Be ambitious - eager to learn and grow

3️⃣ Do the right thing - be open and honest, and have integrity

4️⃣ Be attentive to detail

5️⃣ Help others as much as you can

If you think this is the kind of team you’d like to be a part of, read on!

Right now, GearTOP is looking for an Ecommerce Operations Manager to take charge of Amazon listings, ensuring they attract more visitors and convert them into customers. This means delving into keyword research and using external e-commerce platforms to boost traffic. It's about smart strategy, not just advertising.

This is an opportunity that will allow you to grow and expand skills. On top of that, it comes with bonuses for great product performance improvement & lots of support from Management that allows for great learning opportunities.

More specifically, within this role, you will:

• Deal with Seller Central to resolve any issues
• Manage flat files
• Manage keyword indexing and ranking.
• Manage listing using Datadive Tools, as well as improve & optimize listings
• Manage fees and categories of the products
• Manage experiments
• Manage and set up deals (lightning deals, 7-day deals, etc.) and promotions
• Interact with the PPC Manager, Product Manager & Co-Founders
• Use AI to optimize processes and generate more ideas and ways to increase sessions
• Ensure thorough reporting on listing performance, ensuring adjustments have positively impacted results without causing any problems.

Once you join GearTOP, an onboarding process will be organised for you to get used to the accounts and learn about the products. You will have the freedom to voice your recommendations and suggestions. Training will be provided on all tools depending on your experience. Although you will mostly get accustomed to the systems at GearTOP during your first few weeks, the team counts on your experience and expertise and you will be expected to start picking up tasks quickly.

In order to excel in this role, you should have:

• 3+ years of experience with Amazon
• Experience working with flat files
• Experience with problem resolution with Seller Central
• Experience with listing optimization and improving listings for better conversion
• Experience with Helium 10 or Jungle Scout, and, ideally, Datadive tools
• Marketing-savvy mindset and the ability to deliver great results
• Self-sufficient approach to work and eagerness to accomplish great results
• Great decision-making and problem-solving skills
• Great communication skills and excellent knowledge of English
• An interest in using AI to simplify tasks and spark new ideas. We value individuals who want to simplify their workload, whether it's refining images and videos, crafting compelling blogs, or using it for reporting and analysis

• What’s in it for you?
• Monthly salary of $1800-$2200 per month*
• Fully remote & full-time role, ideally with a 9 AM - 12 PM EST overlap
• Performance-based benefits
• Regular quarterly performance reviews with salary increases according to performance and meeting specific goals
• Opportunity to grow to a more senior role where you could manage PPC, Catalogue Specialist, Customer Service, and other Product Managers

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

This position will be closed as soon as we find the perfect match. So, make sure to read the description carefully and take your time to submit a high-quality application that stands out.

If you apply, JobRack will respond promptly and keep you updated throughout the process.

Please expect the hiring process to include:

1 - Filling in the application form once you click “Apply”

2 - Being invited to record a short video to introduce yourself

3 - Completing test tasks, if short-listed

4 - Attending video interviews where you will have the opportunity to talk more about your previous experience and the new role

Applications are only accepted through JobRack. GearTOP has specifically requested that you do not contact them directly. If you have any questions please contact us using sandra@jobrack.eu

To make sure you receive updates on your application please add sandra@jobrack.eu to your email address book.

Got questions about working remotely? Check out JobRack’s FAQ for answers to everything you might want to know.