Affiliate Account Manager [CLOSED]

About the company

Vortex Alpha is a premier global affiliate marketing network dedicated to empowering brands and affiliates to succeed in the digital marketing landscape. With a diverse portfolio of over 1,000 affiliates and collaborations with more than 150 networks and brands, our expertise lies in forging strong connections and delivering exceptional support and service. Our team consists of passionate professionals who strive to understand the unique needs of each partner, providing tailored solutions that drive results and fuel growth. At Vortex Alpha, we pride ourselves on our commitment to excellence, innovation, and collaboration, fostering a dynamic environment where advertisers and affiliates can thrive.

About the role

The Affiliate Account Manager at Vortex Alpha plays a critical role in driving the success and growth of our affiliate marketing network. As a dedicated liaison between Vortex Alpha and its affiliates, the Affiliate Account Manager is responsible for cultivating strong relationships, providing exceptional support, and ensuring the overall satisfaction of our partners.

Key Responsibilities:

1. Affiliate Relationship Management:

• Establish and maintain strong working relationships with existing affiliates, offering ongoing support and encouragement to promote our offers
• Proactively identify opportunities to optimize affiliate performance and maximize their revenue generation
• Provide exceptional customer service, addressing any questions or concerns promptly and professionally

1. Onboarding and Support:

• Guide new sign-ups through the onboarding process, ensuring a smooth and seamless integration into our platform
• Deliver comprehensive training on our analytics tracking platform, internal systems, and processes
• Offer prompt and effective assistance with troubleshooting and problem resolution related to offers or platform usage

1. Performance Analysis and Reporting:

• Analyze traffic and performance data from affiliates to identify trends, opportunities, and areas for improvement
• Provide regular updates and reports on affiliate performance to both internal teams and external partners

1. Offer Sourcing and Partner Acquisition:

• Identify and source new offers from existing partners to diversify and expand our portfolio
• Establish relationships with new advertising partners, onboarding them onto our platform and fostering long-term collaboration
• Continuously monitor industry trends and competitor activity to identify new partnership opportunities

1. General Administration:

• Perform various administrative tasks, including email correspondence, data entry, and record-keeping
• Collaborate with internal teams to ensure smooth operations and contribute to ongoing process improvement initiatives

About you

The ideal candidate for the Affiliate Account Manager role is a driven and resourceful professional who possesses a deep understanding of the affiliate marketing ecosystem and is passionate about fostering successful partnerships. This individual should demonstrate exceptional interpersonal and communication skills, enabling them to connect with and support a diverse range of affiliates and advertisers. With a keen analytical mindset, the candidate is capable of interpreting performance data, identifying trends, and providing actionable insights to optimize affiliate campaigns. They are also a proactive problem solver, adept at troubleshooting issues and implementing effective solutions to ensure the smooth operation of our platform. As a team player, the candidate values collaboration and is committed to working closely with colleagues to continuously improve processes and drive results. Above all, the ideal candidate is dedicated to the growth and success of Vortex Alpha's partners, embracing the opportunity to make a meaningful impact within our global affiliate marketing network.

What's in it for you?

At Vortex Alpha, we understand the importance of providing a rewarding and fulfilling work experience for our team members. As an Affiliate Account Manager, you will enjoy a range of benefits and opportunities that will contribute to your personal and professional growth.

Professional Development: We offer comprehensive training on our analytics tracking platform, internal systems, and processes, equipping you with the knowledge and skills necessary to excel in your role. You will also have the opportunity to stay up-to-date with industry trends and best practices, further enhancing your expertise in the affiliate marketing field.

Remote Flexibility: Enjoy the freedom and flexibility that comes with remote work, allowing you to maintain a healthy work-life balance while avoiding the daily commute.

Commission and Incentives: Benefit from a commission structure designed to reward your efforts in bringing on new affiliates, as well as performance-based bonuses that recognize your hard work and dedication to the success of our partners.

Growth Opportunities: As part of a rapidly expanding global affiliate marketing network, you will have the chance to grow your career within the company, taking on new challenges and responsibilities as we continue to evolve.

Supportive Work Environment: Work alongside a team of passionate professionals who share your commitment to excellence, innovation, and collaboration. At Vortex Alpha, we foster a culture of open communication and mutual support, where your ideas and contributions are valued and respected.

Paid Holidays: Enjoy paid holidays, giving you the opportunity to recharge and maintain your overall well-being.

By joining Vortex Alpha as an Affiliate Account Manager, you will play a vital role in driving the success of our partners while enjoying a fulfilling career with ample opportunities for personal and professional growth.

How to apply?

f you are excited about the opportunity to join Vortex Alpha as an Affiliate Account Manager, we invite you to submit your application showcasing your relevant experience and passion for the role.

In your application, please include:

A cover letter: In your cover letter, share your experience in affiliate marketing or account management, highlighting specific achievements, projects, or campaigns that demonstrate your expertise in this field. Talk about your understanding of the affiliate marketing landscape and explain why you are the ideal candidate for this role. Additionally, describe how your personal values and work style align with Vortex Alpha's commitment to excellence, innovation, and collaboration.

A detailed CV or resume: Your CV should provide a comprehensive overview of your professional history, focusing on roles and responsibilities that are relevant to the Affiliate Account Manager position. Be sure to include information on your education, certifications, and any specialized training you have completed, as well as any notable accomplishments, awards, or recognition you have received throughout your career.