Administrative Assistant + Travel Support [CLOSED]

About the company

Roam Travel Company  is a women-owned and operated business specializing in curating unforgettable luxury travel experiences across the globe. Our team is dedicated to providing personalized service and creating seamless journeys for our discerning clients.

Click here to watch the 3-minute video about Roam Travel Company:

About the role

We are seeking a highly motivated and organized Virtual Travel Assistant to join our team. As a Virtual Travel Assistant, you will play a crucial role in supporting the administrative functions of our luxury travel agency, so that we can focus more on strengthening our client relationships and increasing sales. This is a fantastic opportunity for someone who is passionate about the travel industry and possesses excellent organizational, written and communication skills.

Responsibilities:

• Assist with administrative tasks related to travel bookings, itineraries, and client communications
• Coordinate travel arrangements, including flights, accommodations, and ground transportation
• Craft itineraries and trip proposals in our customized app (no design experience needed)
• Help with copywriting and editing of itinerary and tour descriptions
• Coordinate VIP requests, dinner reservations and other concierge services
• Manage social media accounts to generate more leads
• Manage and update client databases and travel records
• Collaborate with team members to ensure the smooth execution of travel plans
• Report to the co-owners – Charlotte Barillier and Kait Morgan

Tasks will be assigned as needed, through the use of Slack, Gmail, and Airtable.

Where We Begin:

As a valued addition to the Roam Travel Company team, your journey begins with an extensive onboarding and training program designed to unfold at a comfortable pace. Our training sessions are meticulously crafted, providing you with in-depth guidance on crafting itineraries and navigating our user-friendly travel app. The team is committed to equipping you with the skills and knowledge essential for success in your role, with ongoing support and additional training available as needed.

Early Focus on Training:

The first two weeks will be a part-time trial period, so that both parties can ensure it’s a good fit. Training will be included, but you will be expected to learn quickly and build the capacity to problem-solve on your own. During this time, we will train you on itinerary creation and familiarize you with our company processes. This comprehensive training which should take no more than two weeks and ensures you have ample opportunities to practice and refine your skills.

Quality Assurance:

Before any itinerary is shared with a client, a senior team member will carefully review and edit the itinerary to ensure it meets our standards and clients’ expectations.

At Roam Travel Company, we believe in setting our team members up for success from day one. Your growth and development matter to us, and we are here to support you every step of the way!

About you

Qualifications:

• Fluent in English – this is very important!
• Strong interest in the luxury travel industry
• Excellent written and verbal communication skills in English
• Copywriting and editing skills
• Strong organizational and multitasking abilities
• Detail-oriented with a commitment to accuracy
• Strong work ethic
• Access to a computer and reliable internet connection
• Fast typing skills
• Efficient in Microsoft / Google Suite
• Ability to work independently and collaboratively in a remote team environment
• Professional attitude, but a good sense of humor!

What's in it for you?

Benefits:

• $10 per hour
• Fully remote role
• Flexible working hours (Monday - Sunday), apart from some required overlap with U.S. time zones
• Part-time position guaranteed and required 20 hours per week with the possibility to scale up to 40 hours per week dependent on your availability. Potential for growth to full-time positions and career advancement opportunities.
• All major holidays off
• Salary increases based on performance, dedication, and commitment

How to apply?

– Only candidates from Eastern Europe are eligible to apply –

This position will be closed as soon as we find the perfect match. So, make sure to read the description carefully and take your time to submit a high-quality application that stands out.

If you apply, we will respond promptly and keep you updated throughout the process.

As part of the hiring process, please then expect the process to include:

1 - Filling in the application form once you click “Apply” 

2 - Completing test tasks

3 - If short listed, attending video interviews where you will have the opportunity to talk more about your previous experience and the new role

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.