Referencing is a crucial step in the hiring process.
Here's the simplest way to really make the most out of collecting references including the exact questions I ask.
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Gathering references is a crucial step in hiring a remote team member. Here’s a guide to make the process smooth and valuable:
1. Set the Expectation Early
Throughout the hiring process, let candidates know that references will be checked.
Mention this in interviews by asking, “What would your past manager say about your strengths and areas for improvement?”
This sets a clear expectation and keeps candidates prepared.
2. Request Contact Details Post-Offer
Once you’re ready to extend an offer, ask for the contact information of at least two previous managers.
Make the request casual, emphasizing it’s a standard part of the process.
3. Reach Out Personally
Send a quick email to each reference, introducing yourself and asking for a brief call to discuss the candidate.
Managers are typically willing to help, especially if the candidate was a valued team member.
4. Ask the Right Questions
In the reference call, focus on three questions:
- What was the best thing about having them on your team?
- Was there anything you’d have liked more of from them?
- What tips do you have to help them succeed in their new role?
These questions provide insights beyond surface-level praise, especially tips on how to maximize the new hire’s potential.
Taking time to gather thoughtful references not only confirms the candidate’s fit but also gives you actionable advice to make their transition a success.
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