Operations and Logistics Manager [CLOSED]

Intro video - Click here to watch!

ABOUT US

My name is Valentin and I am the founder of Kumiko Matcha. I created Kumiko Matcha 8 years ago to introduce authentic premium organic matcha from Japan to the French community, and to help them introduce this special tea to their peers.

I travel to Japan each year to meet with my farmer-partners and seek new organic farmers (they are rare!) to tell their stories to our community: people passionate about the rite of tea and drinking premium organic matcha.

With Kumiko Matcha we only offer organic and natural products for 3 reasons: protect the environment, protect the health of all the Kumiko community - meaning from the tea farmer in his tea garden to our customer who is drinking the tea; and to make Kumiko a force for the good in the world and be the change we want to see in the world.

Our community loves our products. Not only because we offer the best standards of quality: what separates us from other brands is the authenticity that we are able to project. Through many videos of myself (Val, founder) actually in Japan with the tea farmers in their tea gardens, we seek to link the tea that you are drinking right now, the tea bowl that you are holding, to the whole chain of events that hide behind this single experience: who made this tea bowl, who produced this organic tea, why? what is their life like? etc. It's not just a "thing" it's a whole authentic story behind every product we sell. And we tell that story. And you can be part of it

We are a small business and a small, young, driven team (25-30 years old) that consists of:

⇢ Val as CEO, I am based mostly in France or Poland or Japan

⇢ Alexiane is our Community and Customer Support Director, she is based in France.

⇢ Thomas, an apprentice/intern, based in France as well.

⇢ Branka is our designer in Serbia,
⇢ Olivia and Sabine are creating unique matcha recipes for us in France,
⇢ Jimmy is our favorite scientific blog posts researcher in Japan.

Our core values are:

⇢ flexible hours/location - we practice flexible hours and remote working since the beginning 8 years ago

⇢ figure it out - we all act like entrepreneurs, taking initiatives and being autonomous to accomplish our projects - "google is your friend"

⇢ productivity - it is an art that we practice each day to be the best version of ourselves and to have a healthy personal life (without having to work 50h per week)

ABOUT THE ROLE

This role will be interacting on a daily basis directly Interacting with the founder, Val.

Your main responsibilities as an Operations and Logistics Manager will include:

• Managing our warehouse inventory, deciding when to reorder, communicating with our warehouse
• executing the whole process of reordering existing products from suppliers to having them in stock at our warehouse
• Organising the logistics side of sourcing new products from Japan, organising organic imports into EU
• Sending inventory to Amazon
• Daily export of our orders and tracking numbers from warehouse
• Organising printing of product labels and arranging these labels to the packing company
• Updating costs of goods sold for each reorder
• Create quotes for B2B customers
• Organizing quarterly manual backups of our store and digital assets
• Paying supplier and services invoices with Paypal or our bank account
• Creating and improving our SOPs
• Creating, managing and improving our processes on ClickUp
• Recording some costs and doing some light bookkeeping in our system

Tools we use:

• Click up
• Twist
• G-suite

ABOUT YOU

The skills of the most suitable candidate:

• Experience with Excel/Google sheets, Google Drive or Finder or windows equivalent (being able to organize files)
• Basic French language knowledge (We are a French company, based in France, for French-speaking customers. There will be writing in French involved in your role. It won't have to be perfect and you can figure it out with google translate, and we can help you.)

Brownie points for:

• Experience with Canva, Twist or Clickup
• Experience in a similar role
• Good French

Our perfect colleague is:

• Reliable
• Super organized
• Internet-able :)
• No ego acceptable (willing to receive and listen to constructive feedback)
• Basic knowledge of French

WHAT’S IN IT FOR YOU

• Free organic matcha tea - all you can drink!
• Mentoring from the founder and the team,
• Access to courses
• At least once per year in-person meeting in Europe
• Flexible working hours (at least twice a week being available for 2 hours in a GMT+1 business hour range (10am-6pm))
• Part-time role, 15-20 hrs per week
• Remuneration package: 6-9 EUR per hour

HOW TO APPLY

• This position will be closed as soon as we find the perfect match. So make sure to read the description carefully and take your time to submit a high-quality application that stands out.
• If you apply we’ll respond promptly and keep you updated throughout the process.
• As part of the hiring process there will be the following steps:

1 - Click Apply and tell us about your experience relevant for this position

2 - Fill in the application form

3 - Paid test tasks

4 - Interview with the employer

We’re looking forward to hearing from you.