Technical Writing Project Management
Assist our team in documenting the technical requirements of a new app that we are developing, by defining it in words and data flow diagrams.
1. Collaborate with our internal team of technical project managers, client project managers, creative director, and app developer in sculpting the features of the app
2. Further define the overall goals the app
3. Understand and define the specific needs for different “avatars” of the app, such as the Client Sponsor, Client Champions, Technical Users, and Key Users
4. Describe how each avatar needs to interact with the app
5. Describe the benefits that each avatar would expect to have
6. List the “Must Have" features & benefits for each of the avatars, and describe them
7. List the “Nice to Have” features & benefits for each avatar, and describe them
8. Create a Data Flow Diagram (DFD) showing how the data flows between the different users
For reference, you can see examples here of what a DFD. For our purposes, it’s a more technical way to show the workflow for each app user:
Town Web is headquartered in Madison, Wisconsin but has office locations in Sturgeon Bay, Wisconsin. Some of the Town Web team is distributed and they work remotely from their own home offices or from coworking locations.
In the past four years Town Web has doubled in size employee wise. We now have 16 people who handle all aspects of our customers’ needs. You would have the opportunity to work for a small, yet stable company that is building out unique technology solutions for a non-technical audience.
Town Web’s customers are small towns, cities and villages in the United States. Most of our end users are municipal clerks or administrators who do anything and everything needed in their local government, and they absolutely love us! They’re the powerhouse who keep their communities together. Town Web provides them with the means and the technological solution to do their jobs efficiently and effectively.
We provide them with technological solutions that are easy to use and have more than 13 years of experience doing so. In the local government sector, we are already very well known nationally since we have over 600 municipal customers across 30 different states.
Our motto is “We Make the Clerk’s Live Easier”. This is why Town Web is chosen as the preferred vendor across 600+ other municipalities. Our solution is very easy to use and comes with awesome support.
One thing that makes Town Web quite unique is that we do not have layers of bureaucracy that stifle innovation and creativity. It’s a fairly flat structure and each person on the team is approachable and is able to help you succeed. Each employee has a lot of autonomy in how their job is done and there is no micromanaging whatsoever.
As of April 2020, Town Web has 16 total employees. Therefore we are not a company where you would be lost in the crowd, or where you would be looked at as just a cog in a machine. You would be considered as part of the Town Web family and be able to work with a group of people that you’d definitely enjoy hanging out with on the weekends and evenings.
The founder, Dustin Overbeck, had already spent nine years working in the corporate world before founding Town Web in 2007. Therefore he knew what it was like to work for large companies where people were just cogs in a machine, and where there was a formal corporate structure, layers of rules and bureaucracy, and where innovative ideas died from analysis paralysis.
Town Web strives to be a fun place to work at, where all employees are like family, and where we solve interesting technological problems for non-technical customers. We foster a warm, fun and energetic work atmosphere while solving technology problems for a non-technical audience.
We look forward to hearing form you!
To answer some early questions that have come in, here is some more info that should help describe the role and the project:
HeyGov is a new government technology startup in Wisconsin, USA that has backing from America's top municipal web agency (Town Web). HeyGov is sha...
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