eCommerce Logistics & Operations Lead [CLOSED]

Click here to watch a video by Yuli from Hello Chakra:

At HelloChakra, we're not merely a brand; we're a mission, a vision, and a journey towards spreading love, positivity, and health through our products. Our colleagues and team members choose to be part of our journey for several pivotal reasons:

• We aim to make mindfulness easy and open for all.
• Our products and customer interactions strive to positively impact individuals and the world.
• We create dependable, eco-friendly health and spirituality products to boost physical and spiritual well-being.

HelloChakra is not just about creating products; it's about creating products that can be utilized anywhere - at home, in the office, or on the go. With our modern, eco-friendly designs, we aim to seamlessly integrate a little Zen and Spirituality into your daily lifestyle.

In the past few years, HelloChakra has blossomed into a brand that not only develops products but also spreads love, positivity, and health, one product at a time. Our portfolio brands are a testament to our commitment to making mindfulness and spirituality accessible to all.

We invite you to be part of our journey, to work together, and to help us spread love and positivity through our products. Let’s leave a positive footprint on the world, one person, and one product at a time.

Global and Remote: Our team, spread across Serbia, Belarus, Israel, and North America, operates entirely remotely, celebrating a mix of cultures and expertise.

We're comprised of:

• 2 Owners, guiding our mission from Israel and North America.
• 2 Amazon Operations Coordinators, managing our Amazon presence.
• 2 Marketing Specialists, crafting and conveying our brand message.

Efficiency in Focus: Adhering to a no-meeting policy, we ensure meetings are held only when crucial, safeguarding our team's focus and productivity.

Mission-Driven: United by a mission to make spirituality and mindfulness widely accessible, we aim to spread positivity with every product and customer interaction.

For more about us, our brands, and our team, visit HelloChakra

As an eCommerce Logistics and Operations Lead, the purpose is to take all of our supply chain, logistics, and operations to the next level, ensuring smooth operations from supplier to customer, leading and optimizing the e-commerce supply chain, and implementing new solutions to enhance logistics and operations.

🚀 Responsibilities 🚀

🔄 Optimize E-Commerce Supply Chain

🔍 Implement New Logistics Solutions

🌐 Negotiate with International Suppliers

📋 Oversee Purchase Order Inspections

🛃 Manage VAT Importation and Clearance

📦 Optimize Amazon FBA Logistics

🎯 Lead Logistics and Operation Projects

🔧 Identify and Rectify Supply Chain Inefficiencies

📊 Manage Data with Google Spreadsheets and Notion

📈 Forecast Inventory and Manage Stock Levels

🌎 Make Informed Logistics Decisions

🚢 Coordinate Sea and Air Shipments

📝 Create Clear Logistics Reports

🛍️ Manage Amazon MFN and Shopify Fulfillment

💰 Calculate and Analyze Costs

🤝 Negotiate with Suppliers and Partners

⏰ Set and Achieve Specific Goals and Timelines

This is a full-time role with a fully flexible working schedule; you can choose your working hours and be online at any time during the day, as long as you deliver results.

About you

To excel in this role, you need to have:

✅ 4+ years of experience in the e-commerce supply chain.

✅ 1+ years of Amazon experience.

✅ Proficiency in liaising with international suppliers, especially from China, through text and calls.

✅ Experience in orchestrating numerous purchase orders and understanding the intricacies of the process.

✅ Familiarity with various incoterms like FOB, EXW, etc., and adept at coordinating the entire purchase order process.

✅ Knowledge in VAT importation, clearance procedures, and the nuances of indirect representation.

✅ Proficiency in Amazon FBA and 3PL (Third-party) logistics, from shipment planning to warehousing and cost optimization.

✅ A forward-thinking mindset, ready to lead new projects and not just maintain existing processes.

✅ Highly skilled with tools like Google Spreadsheets and Excel for data management and calculations.

As the Ideal Candidate, you should be:

✅ A proactive researcher with a knack for bringing innovative solutions.

✅ An articulate communicator, both in text and over calls.

✅ Autonomous with a strong sense of ownership and responsibility.

✅ Patient and resourceful, especially when dealing with slow external parties.

✅ A keen negotiator with a talent for securing the best deals.

✅ Goal-oriented, committed to specific timelines and measurable objectives.

✅ Possessing a broad perspective with the ability to make decisions based on trends and events.

✅ A thinker outside the box, consistently seeking innovative solutions.

✅ Able to guide and uplift team members and disarm limiting beliefs.

✅ Resonating with company values and enthusiastic about the products.

Additional Skills

✅ Knowledgeable in inventory forecasting and stock management.

✅ Well-versed in sea (FCL & LCL) and air shipments, understanding importation rules and HTS/HS codes.

✅ Efficient in creating clear reports and organizing vast amounts of information.

✅ Experienced with Amazon MFN and Shopify fulfillment.

✅ Understands the intricacies of calculating costs of goods sold, landed costs, and their significance in determining ROI and margins.

Brownie Points for:

✅ Experience with Notion databases and relations.

✅ Direct experience with DHL or UPS.

Benefits

Why Join HelloChakra?

• 💰 Competitive Salary: $2500 to $3500 per month*
• 🌴 Global Work Flexibility: Work remotely from anywhere in the world.
• 🌟 Opportunities for Growth: Regular salary increase opportunities with outstanding performance.
• 📈 Professional Development: Access to a personal development fund.
• 🚑 Emergency Fund: Access to an emergency fund.
• 🎁 Company Swag: Enjoy various company merchandise.

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

Additional Perks:

• Innovative Environment: Be part of a team that is eager to try new approaches, tools, and strategies to enhance our operations and customer experience.
• Collaborative Team: Work with a supportive team that values your input, expertise, and individuality.
• Impactful Work: Your role is pivotal in ensuring the smooth operation of our supply chain, directly impacting our customer experience and company success.
• Customer-Centric Approach: Join a company that prioritizes the customer journey, ensuring every interaction adds value and builds a relationship.
• Continuous Learning: We encourage ongoing learning and will provide opportunities for you to enhance your skills and knowledge in the e-commerce and logistics field.
• Diverse and Inclusive: Be part of a diverse team where your unique skills, perspectives, and experiences are valued and utilized.

The JobRack team are working with HelloChakra to help them find their new team member.

The hiring process for this position will include the following steps:

1. Completing the application form on JobRack.
2. Recording a short video introduction of yourself.
3. If shortlisted, completing test tasks.
4. Attending video interviews to discuss your previous experience and the new role in more detail.

The JobRack team has gained a full understanding of the HelloChakra’s needs and will review, filter, screen and test candidates in line with this.

To ensure your application is considered, take the time to carefully read the job description and submit a high-quality application.

We will, of course, provide you with feedback throughout the process.

At the request of HelloChakra applications for this position must be submitted through JobRack and direct contact with the employer is not allowed. If you have any questions, please contact JobRack at john@jobrack.eu

Please note that this position requires 100% commitment and is not suitable for those seeking a side job, freelance work, or part-time employment. It is important to only apply if you intend this to be your primary and only full-time job. Any attempts to work multiple full-time jobs without the knowledge of your employer may result in termination and a ban from applying to other jobs on the JobRack site.

We look forward to receiving your application!

To make sure you receive updates on your application please add john@jobrack.eu to your email address book.

Got questions about working remotely? Check out JobRack’s FAQ for answers to everything you might want to know. https://jobrack.eu/jobseeker-faq