English with Lucy is an online language school with over 13 million followers across social media. Behind the scenes we are a tight-knit remote team that adores creating awesome social media content and incredible online courses! If successful, you'll be working closely with our Operations Manager, alongside CEOs Lucy & William Simkins, and our 5 superstar teachers and 4 video editors.
This is an exciting opportunity to get involved with a young company experiencing huge growth in the online course space!
We are looking for a highly organised and detail-oriented individual to join our team as an Admin Assistant and Customer Support Specialist. In this role, you will be responsible mainly for providing exceptional customer service to our English-speaking clients and handling certain administrative tasks.
We offer competitive pay and great biannual bonuses. This is a fully remote position, with the benefit of working in a friendly team.
This is a freelance, part-time position with a guarantee of 20 hours of work per week. There is the opportunity to increase hours in the future.
Working hours can be flexible with a core workday of 9 am - 5 pm UK time.
Your responsibilities will include:
You must have:
We would ideally like you to have:
*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.
How to Apply:
This position will be closed as soon as we find the perfect match. So, make sure to read the description carefully and take your time to submit a high-quality application that stands out.
1 - Fill in the application form once you click “Apply”
2 - If successful, you’ll be invited to record a short video to introduce yourself
3 - If you get through to the next stage, you’ll be asked to complete a task
4 - At the next stage, you’ll have a video interview with Operations Manager Tijana
5 - At the final stage, you’ll have a video interview with CEOs William and Lucy
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