Business Operations Manager [CLOSED]

About the company

Trauma Healing Accelerated 

Understanding and treating the Biology of Trauma® has been the missing piece in medicine and trauma therapy. We connect the two so you can truly heal.

Our mission is Simple - To safely guide people down their clear path forward to healing

Everyone who has experienced trauma has a story unique to them and so is their path to healing. We developed the Biology of Trauma® program so you can create a plan for success; one that combines traditional medicine, alternative medicine and healing techniques, and somatic therapy for a personalized path to healing your trauma. We’ve created a specific, proven process to address The Biology of Trauma® that combines the healing modalities you need to heal, physically, emotionally, and spiritually, with a process you can understand and follow, no matter where you are on your healing journey. Healing your trauma may not be easy but the path to hope, healing, and the life you desire is predictable when you learn this comprehensive process.

About the role

Business Operations Manager

Job Summary: The Business Operations Manager works remotely to support team members and maintain the Projects and daily operations of the company. He/She will be responsible for planning, implementing, and managing operational processes to meet the organization's strategic goals. This role involves collaborating with various departments, analyzing workflows, and implementing improvements to enhance overall business performance.. The ideal candidate will have a proven track record of successfully overseeing the planning, implementation, and tracking of projects, as well as, strong leadership skills, a strategic mindset, and a proven track record in optimizing business operations. The Business Operations Manager will be responsible for leading teams, managing projects and timeline, and ensuring results meet requirements.

Tasks and Responsibilities: The critical role makes an impact by performing the following critical tasks:

• Establish a foundation of organization and stability for our current live courses, the course managers and their respective teams.
• Oversee new course development, including the course launches and course schedule for 2024 and beyond
• Assist in creating more available time and freeing up some workload for Dr. Aimie by helping in effectively delegating tasks among team members, coordinating the team's efforts, managing workflows, optimizing procedures and streamlining operational processes so that Dr. Aimie can focus further on shaping the overarching vision for the business.
• Take a proactive approach in your training process including actively identifying priorities in the learning process, define areas for improvement, anticipate potential challenges, and take the initiative to implement solutions or propose more effective alternatives. Your proactive involvement extends to defining strategic interventions that can effectively surmount challenges and elevate your overall training experience, and make it just as effective even with little to no supervision.
• Develop and implement operational strategies aligned with the organization's objectives.
• Establish accountable outcomes to measure and monitor operational performance.
• Establish and maintain project plans and timelines, including developing and tracking project milestones and deliverables
• Manage project resources, including personnel, systems, and documents available
• Lead and coordinate teams and personnel to ensure the successful completion of projects and achieve operational excellence.
• Monitor and report on project progress, anticipating and resolving issues as they arise
• Develop and maintain relationships with internal and external team/personnel and foster a collaborative and positive work environment.
• Identify areas for improvement and develop strategies to improve project and personnel performance
• Provide leadership and guidance to project teams and personnel to ensure they meet performance targets.
• Other Duties and Responsibilities:
• Provide regular updates and reports on operational performance to Dr. Aimie
• Create and update SOPs as needed for your tasks
• Respond quickly to emails and google chat messages
• Assist with any other tasks requested
• Track project progress on Asana

About you

Qualifications and Skills:

• Bachelor’s degree in business, operations management, project management or related field
• 5+ years of experience in project management and business operations.
• Strong organizational, problem-solving, and communication skills
• Excellent leadership and team management skills
• Ability to effectively manage multiple projects simultaneously
• Experience is working directly with the owner or CEO of the company
• Proficiency with Asana
• Proficiency in AI tools
• Excellent English writing and speaking skills
• Strong attention to detail and accuracy
• Ability to work independently and as part of a team
• Ability to work independently in a fast-paced environment

What's in it for you?

Target start date: ASAP

Duration: Permanent position with 30-day trial

Hours: 40 hours per week

Location(onsite/offsite): Fully Remote

Compensation: to be discussed, based on experience and education

How to apply?

1. Cover letter instructions: (email body)

Write a 3-paragraph cover letter discussing the following:

1st paragraph - Your experience in running day-to-day responsibilities as a Business Operations Manager or as a Project Manager
2nd paragraph - Your methods in ensuring that your projects and deadlines are met and accomplished efficiently
3rd paragraph - Your method of balancing the needs and priorities of multiple projects


HIRING PROCESS: 
Step 1: Candidates will submit their Application Form and send an email with cover letter following the instructions above. You will find the link to the application form when you click ‘Apply.’

IMPORTANT REMINDER: After submitting the application form, please do not forget to send a message with a 1-2 minutes video of you telling us about someone you admire and why you admire them - following the subject line: Best Business Operations Manager

Step 2: Shortlisted applicants will be invited for a 10-15 minutes initial interview with HR via Zoom
Step 3: Candidates will be assessed and shortlisted to move forward with a test task
Step 4: Final selection of candidates will be invited for a final interview

Step 5: Final assessment and sending of Job Offera