
Customer Service Specialist
Novi Sad , Serbia
Email Support
English - writing
English - speaking
Sales Representative
Technical Writing
Profile Description
Experienced Customer Service Representative (CSR) and Contract Manager for multinational corporation and Business Analyst for a small business with demonstrated history in Information Technology and Services Industry over nine years. Highly skilled in providing support and maintaining good business relationships with internal and external clients through supporting position while working with global and local team matrix reports, contracts and audit processes. Interested for further career development in business processes, customer satisfaction and contract administration within IT industry.
In a spare time hobby artist with and enthusiast for hiking and traveling.
Category | Skill | Rating |
---|---|---|
Back-end | MSSQL | |
Finances | Financial Analysis | |
Finances | Financial Management | |
Finances | Accounting | |
Finances | Bookkeeping | |
Languages | English - speaking | |
Languages | English - writing | |
Management | Sales Management | |
Management | Business Plan Creation | |
Management | Project Management | |
Marketing | Social Media Marketing | |
Office | Admin Assistant | |
Office | Human Resource Management | |
Sales | Sales Representative | |
Support | Email Support | |
Support | Phone Support | |
Support | Tech Support | |
Support | Community Forum Moderation | |
Support | Social Media support / moderation | |
Writing | Creative Writing | |
Writing | Technical Writing | |
Writing | Blogging |