Business Support Specialist

Zagreb , Croatia

English - writing Project Management Financial Management Phone Support Email Support

Profile Description

I have spent the last 15 years in the corporate world working for major global industries, during this time have won several performance awards and been promoted twice. I also hold various certifications including the prestigious LEAN SIX SIGMA (Kaizen) for Organizations face rising costs and increasing competition every day. Lean Six Sigma allows you to combat these problems and grow your business the following ways:

  • Increases Profit

  • Decreases Costs

  • Improves Efficiency & Effectiveness

  • Helps Develop People/Employees

Being a Business Support Specialist it makes me feel like I’m part of something bigger. I love making people's’ lives run more smoothly and efficiently, and I believe in this role is crucial for making business-critical decisions, averting crisis and acting as the face and voice of top-level executives and this position plays an  integral part of the office environment and the company as a whole .

In my most recent role as Business Support Specialist for HUAWEI TECHNOLOGIES W.L.L., my responsibilites was mainly involved in the Manpower Outsourcing Management (Network Engineers) and in Project Management (business) department by providing executive support to the business channels and serves as prime contact between the Project and the Management.

I’m a person who thrives in a fast-paced environment so right now I’m looking for an opportunity to apply my professional experience and my creative problem solving skills . 

I can help streamline some of  your projects in life and business. In my previous role as Executive Assistant to the Owners, I assisted the CEO and COO in drafting and finalizing all relevant documents related to bids/contracts/SOP's. I also managed their calendars, travel itineraries from airline, hotel bookings to visa applications.

I can also design Business templates and labels. English Communication is my forte.

I am adept to handle as well all aspects of the HR function — from recruiting to training to compensation and benefits.

 In the Customer Service Excellence sector,  I can assist in developing /preparing a customer satisfaction Assessment in line with company requirements. Implement this Customer Satisfaction and Feedback Measurement metholodogy.

 I am currently looking for an online remote position that offers both a great challenge and opportunity to leverage my acquired skills and impart the knowledge that I gained from my past work experiences. Although this is not a new thing for me since some of my previous roles required me to work remotely thru VPN. I’m very excited at the chance to use my skills to put your revenue through the roof.  I feel I am now ready for this major career transition – from the corporate world to the virtual world .

As your business grows,so as the need of someone to help handle tasks such as responding to customer service emails, service inquiry with standardized responses and get your digital space organized in general.

My greatest strength is Business Process Improvement -   Transforming the Business through Process optimization.

While process optimization takes time, it is key to achieving organizational success.


Category Skill Rating
Finances Financial Management
Finances Payroll Management
Finances Accounting
Finances Bookkeeping
Finances Financial Analysis
Finances Investment Research
Finances Financial forecasting
Languages English - writing
Languages English - speaking
Management Project Management
Management Strategic Planning
Management Business Plan Creation
Management Sales Management
Management General Manager
Office Admin Assistant
Office Data Entry
Office Email Management
Office Event Planning
Office Human Resource Management
Office Research
Office Travel Planning
Office Transcription
Sales Sales Representative
Sales Setup sales team
Sales Copywriting
Support Email Support
Support Phone Support
Writing Editing & Proofreading
Writing Creative Writing
Writing Technical Writing



About Project :

Created , streamlined and implemented as my project for my Six Sigma Certification; the GROUP FIXED ASSET REGISTER (FAR) MANAGEMENT POLICY and PROCEDURES (AI/IA_COM_RMC/01- P&P- FARM) for three (3) departments , Internal Audit, Risk Management & Controls and Compliance for a major conglomerate firm.


The purpose of this policy is to establish the requirements and procedures for controlling and maintaining the Groups Fixed Asset Register (FAR).  Continuous monitoring and management of the FAR will provide consistent control over receiving, *tagging, tracking, and disposing of fixed assets purchased by the group. 



We evaluated the system of internal controls in place as per IT Asset Allocation Process and Guidelines. The existing policy is only limited and outlined basically for the allocation and collection procedure for employees of the company and the responsibilities of  IT personnel; wherein;


  • It does not cover a documented procedure detailing how records are to be kept to maintain accuracy of the information entered in FAR for Finance reference and use.
  • No clear guidelines on assets transfer from one department to the other in an event that a staff member has to move from one department to another either within the same group or across the organization's other business locations.
  • Tracking assets is an important concern of every company, regardless of size. Maintaining a good control on FAR Management will help any size business track valuable assets such as equipment and supplies and is not only limited to IT managed assets. To timely track what assets the business owns, where each asset is located, who has it, when it was issued, checked out, return or transfer, which cost center it is charged, and the status of each asset.

    As a result, business (IA, Compliance and RM & C) reduces expenses through loss prevention and improved equipment maintenance. They reduce new and unnecessary equipment purchases.



The process for maintaining an accurate record of fixed assets is well documented.

This policy requires a fixed asset form to be completed for any fixed asset purchased, allocation and disposal.


  1. Issuance
  2. Allocation
  3. Disposition

Availability: Full Time

Work Experience: 10+ Years