Travel Coordinator [CLOSED]

Lawson Luxury Travel was founded by Lawson Rothgeb in order to share her luxury hospitality experience, wide-ranging travel experiences, love of travel planning and high attention to detail with clients to ensure each of their travel experiences is exceptional. The company is a boutique luxury travel consultancy, curating personalised itineraries for discerning clientele around the world.

The company is affiliated with Brownell Travel. Brownell is the oldest and is considered the most prestigious travel advisory in the USA. A Virtuoso member agency, their customers love working with them because of their high level of professionalism, responsiveness and deep travel knowledge. They provide creative travel options, bespoke itineraries and flawless execution of itineraries.

The company culture is one where every member is absolutely relentless in the pursuit of amazing travel experiences for the clients. Everyone is willing to go the extra mile but also excited to meet at a travel conference and enjoy travelling themselves.

Lawson Luxury Travel is looking for a full-time Travel Coordinator to join them and focus on the systematised execution and details of the trips once the itinerary has been finalised, thus ensuring 100% client satisfaction.

More specifically, within this role, you will:

• Maintain a trip calendar and task list for each trip proactively ensuring each task is completed fully and on time
• Build itineraries in Axus
• Convert partner proposals to LLT-branded proposals
• Manage invoices
• Communicate with hotels for VIP letters, confirmations, etc.
• Maintain a trip calendar and task list for each trip
• Reconfirm reservations and work with the concierge to set up transfers
• Manage and organise client/trip/destination information in an efficient and searchable manner
• Create training documents, templates and checklists

As you join the company, an onboarding process and training will be organised for you to get you up and running. You will learn more about the creation of training documents, templates, and checklists, as well as the initial training to learn more about the business and the current processes.

In order to excel in this role, you need to have:

• Previous hospitality experience or travel planning experience in a corporate environment
• A university degree
• Experience with project management software such as Asana or similar
• Experience with Microsoft Excel and Microsoft Word, as well as PDF
• Ability to take ownership of your tasks
• Great problem-solving skills
• Strong computer skills and the ability to learn new software and programs quickly
• Positive, can-do attitude

Brownie points for:

• Previous experience in the travel industry
• Experience implementing templates and processes
• Social media experience

What’s in it for you?

• Hourly rate of $8 - $10*
• Fully remote and full-time position ~ 35 hours - 40 hours per week
• Semi-flexible working hours with an overlap with 14 h - 18 GMT Monday to Thursday
• Salary increases based on performance with bi-annual reviews; the salary potential for your role is $13 per hour
• Professional growth opportunities into a more senior role, such as a senior travel coordinator managing other travel coordinators or a travel designer depending on skill set and career aspirations.
• Travel-related opportunities for education purposes

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

This position will be closed as soon as we find the perfect match. So, make sure to read the description carefully and take your time to submit a high-quality application that stands out.

If you apply, JobRack will respond promptly and keep you updated throughout the process.

As part of the hiring process, please then expect the process to include:

1 - Filling in the application form once you click “Apply”

2 - Being invited to record a short video to introduce yourself

3 - Completing test tasks, if short-listed

4 - Attending video interviews where you will have the opportunity to talk more about your previous experience and the new role

Applications are only accepted through JobRack. Lawson Luxury Travel has specifically requested that you do not contact them directly. If you have any questions please contact us using support@jobrack.eu

To make sure you receive updates on your application please add recruitment@jobrack.eu to your email address book.

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