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Superstar Operations Manager

Full Time 2500.00 USD Type: Monthly

Human Resource Manag... Shopify Project Management General Manager

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Hello Operation Managers!

We are a fast-paced eCommerce company that runs multiple dropshipping stores that sell to the masses worldwide. We are selling viral and innovative products to end customers. Our company is based in the UK and now the whole team lives and works remotely from Europe to Asia. Our workforce consists of 10+ young, smart and ambitious team players.

The business is growing fast and we are in need of an all-rounder operations manager that can help us take our business to the next level by creating game-changing systems and running the business.

We have a fast-paced, results-oriented team with high expectations for continued growth.

Why do we need you?

Your mission is to make sure everything in our company is running smoothly - from internal communication, troubleshooting operational issues, creating SOPs and ensuring all SOPs are properly followed.

Here are some example of the tasks you'll be working on:

  • Creating and streamlining SOPs
  • Daily communication with the CEO, presenting performance KPIs and briefing on the most relevant updates across the company
  • Identifying pain points of existing procedures and suggesting and implementing improvements
  • Networking with different players from the dropshipping vertical to keep abreast of the newest trends or latest issues

Whom do we search for? - An integrator

We are looking for someone with experience in eCommerce (preferably Dropshipping Stores, Operations, and management) to come in and help build solid systems, help build the team, streamline and optimize processes and logistics, make sure we have a solid customer support team that follows SOP’s and procedures, manage stores and employees, and more!

You will be our tie-breaker for the leadership team and the glue for the organization. When it comes to skills, we're all learning on the go and we don't expect you to know just about everything. But in order to be successful at this role, you need to bring to the table:

  • MUST HAVE experience in e-commerce / dropshipping (as a Manager, Operations Manager, CEO / COO)
  • experience creating and implementing SOPs
  • Managed long-term projects in the past
  • Detail-oriented and SUPER organized. We trust on you to make sure not to miss or forget tasks since you’ll be using efficient task management tools you are familiar and comfortable with.
  • Strong written communication in English. Basically Outstanding English Skills
  • Knowledge of paid search (Google Ads), social media advertising (Facebook, Snapchat, Pinterest) and Google Analytics a big PLUS
  • Ability to analyze data and metrics, and translate insights into actionable strategies
  • You're a people person - this position will require a lot of cross-department collaboration, so you need to genuinely enjoy talking to people
  • Hard-working and ambitious
  • Values delivering great work to support our team
  • Values being a part of a fast-paced, growth mindset team
  • High integrity
  • Takes initiative even when not asked for, and really cares about the business to run smoothly and grow efficiently

We have BIG goals and we are looking for hard-working and proactive people to join our team. We basically want to scale massively and take care of marketing and know that you are making sure the operations and backend are smooth as butter.

Our hiring process will be initial questions (below), a set of a few follow-up questions, and then a paid test project.

Only serious applications please apply. We are looking for the best people to join us for the long term :)

If you’re selected for this position, your ROLES and RESPONSIBILITIES will include:

- Creating Solid and Streamlines Systems

- Streamlining SOPs

- Managing Projects

- Optimizing/Automating Processes

- Managing Team Members

- Hiring and building teams

- Make sure logistics and customer support are streamlined with SOP’s

- Setup optimized KPI Metrics

- Proactively think of how to grow the business, make it more efficient and automated. We want you to use your creativity and knowledge and give have a massive impact on the organization, its growth, and its direction

- Identify problems and come up with and implement solutions

- And More Operation Management Tasks

What can we offer you?

  • The position is 100% remote, so you get the freedom to work anywhere you want
  • A lot of flexibility in defining working hours as long as you are on-demand when needed
  • Learn and grow with your task and team
  • The possibility of obtaining higher compensation after working 6 months in the company
  • A full-time position of 40 hours a week

Thanks!

Good Luck!

SCALE PANDA LLP

Scale Panda is a fast-paced eCommerce company that runs multiple dropshipping stores that sell to the masses worldwide. We are selling viral and in...

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