Software Project Delivery Manager [CLOSED]

We’re looking for an awesome Software Project Delivery Manager to help us define and deliver superb software solutions for our clients as we help them to grow their businesses. This position is offered on a full remote working basis. For the full job spec on this exciting role, scroll to ‘Your Role at Grofuse’ below.

Salary scale: €2,000-€3,000 p/m (commensurate with experience)

ABOUT GROFUSE?

Grofuse is a full service digital growth agency based in Derry, Northern Ireland. 2022 is an exciting year for Grofuse, as we continue to build on the impressive growth that we achieved in 2021 by adding driven and ambitious specialist team members who share our vision.

We continue to enhance our reputation for excellence as a growing but leading digital growth agency in the UK and Ireland. The continuation of our growth relies on specialists just like you and our collective ‘Right First Time’ mindset. We are always seeking to improve our skills and add new expertise to the team – are you interested in knowing more?

WHY WORK WITH GROFUSE

Grofuse offers full remote working options while also providing a close-knit team environment where collaboration is fostered and encouraged through our healthy online meeting rhythm and agile methodology (Kanban/Scrum in Jira). As part of our multidisciplinary team, you can rely on all of the specialist support you need to help you to continuously improve your skills and further your career. Our non-corporate culture provides a fun and friendly environment with our clients' goals at the centre of everything we do.

OUR VALUES

We really care about our clients' growth and we get a kick out delivering real results for them. If you share our enthusiasm and believe in strong communication; fully understanding the desires of clients and the needs of their customers; learning new skills; and working with ever-evolving digital technologies, then Grofuse is the perfect place to drive your carer forward.

OUR CLIENTS

As a Grofuse team member, you'll be collaborating with our specialists on exciting software and web development projects for businesses and organisations operating in a wide range of sectors - from technology and manufacturing to food production, professional services, hospitality and many more.

We’re always looking for highly driven people to join our exciting journey of delivering growth for our customers. If you share our passion for growth, join us.

Here's a short video to show you a little more about Grofuse:

YOUR ROLE AT GROFUSE

Software Project Manager

This exciting Software Project Manager role requires the successful candidate to have a high level of software project management and delivery experience. You will have very strong written and conversational English, and an excellent track record in complex problem solving. You are someone who understands how to manage the delivery of complex software projects and how to lead a diverse team of developers. You will have strong R&D capabilities. You will be highly experienced in software specification identification and requirements gathering (discovery) with clients to understand exactly the problems they need to solve. You will have a strong technical knowledge of web-based applications.

Excellent commercial awareness is essential as is the ability to deliver projects on time and within budget. Does this sound like a good career more for you?

Primary Responsibilities

• Daily management of multiple software/web projects
• Managing the software/web development team, including delegation to in-house and external team members
• Overseeing software service delivery within the business context
• Managing project timelines, expectations and budgets
• Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently
• Writing software specification
• Carrying out business requirements analysis with clients to identify customer needs
• Researching and identifying the best software solutions to client problems
• Determining ways to minimise costs without sacrificing customer satisfaction
• Assessing customer feedback and using your creativity to establish, improve, and refine services
• Clarifying and communicating customer requirements, issues and escalations internally
• Responsible for change management in software/website delivery
• Provide support to the sales team in preparation of new business bid documentation
• Keeping abreast of the latest technology
• Ensuring compliance with legal requirements (GDPR/Brexit/Data Protection/SCA)
• Policy and procedure technical writing

Essential Criteria

• Strong experience in agile methodologies and tools (eg Kanban/Scrum in Jira)
• Excellent resource planning skills
• Strong customer service, project management, and quality control skills
• Excellent computer skills and the ability to use business support software
• An analytical mind with excellent IT skills
• Strong ability to deal directly with senior stakeholders
• Excellent leadership and customer service skills
• Strong teamwork skills and excellent attention to detail
• Strong Contract/SLA management skills
• BSc in Computing or related discipline
• Excellent written and conversational English

Desirable criteria

• A business qualification is desirable
• Experience in customer service, leadership and logistics may be advantageous

HOW TO JOIN GROFUSE

To apply for this position, please include the link to your CV and cover note in the application message.