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Sales/Account Representative [CLOSED]

Part Time 8.00 USD Type: Hourly

TeleMarketing Email Marketing Video Marketing Sales Representative Sales Management English - speaking English - writing

About the company

About Japanese Green Tea Co.

At Japanese Green Tea Co., we acquire, scale, and operate direct-to-consumer eCommerce and wholesale Japanese products such as Japanese Tea and Japanese Coffee, and Japanese Knives. I run the company with the help of a small but amazing team. We are doing our best to build the type of company we all wish we could have worked for at the start of our careers and become the best versions of ourselves. We have no outside investors and have been profitable every year.

About the role

Inbound customer service
Communicate with the customer via email or phone to understand the customer’s need in English and communicate with the vendor in English via email (most of the time) to get the quote and arrange shipment.  Be the point of the point-of-the-contact with the customer.

Outbound customer service
Research potential customers online (ie: Cafes, Asian Grocery) and contact them via email. We often use video recording to give personalized messages. 

You will report directly to the company owner, Kei, and work closely with the marketing team. 

Initially, you'll have daily meetings with Kei to discuss your progress and make sure you have all the support you need. 

At first, you'll focus on list building and outreach, with Kei there to run those qualifying conversations. But as you gain more experience, you'll start taking over those conversations and eventually become a pro at qualifying leads, leading proposals, and negotiating. We're confident that within 3-6 months, you'll be ready to take on the world!

About you

Japanese Green Tea Co. believes in creating a positive and supportive work environment where collaboration, humility, and kindness are highly valued. There is a strict “no ego” policy in place, meaning that they hire people who are team players and enjoy helping others succeed. It's not a competitive environment, and they’re not looking for someone who embodies the “work hard, play hard” mentality. The candidate should find fulfillment in assisting others and possess a natural curiosity for learning. If this sounds like you read, on!

To excel in this role, you need to have:

  • Familiarity computer tools in general and comfortable with face-to-face video meetings and video recording with your face using a webcam or phone
  • Ability to organise your work independently and manage your time effectively
  • Fluency in spoken and written English
  • Love to communicate and interact with customers and team in English
  • Excellent communication skills, as you will be expected to connect with clients and team members over email and video calls
  • Natural curiosity and a desire to help others succeed
  • Ability to see beyond the day-to-day tasks and make recommendations for achieving long-term goals
  • Talent for building bridges between different perspectives and imagining new possibilities
  • Prior experience in market research and asset creation would be beneficial, as the company is currently without a dedicated marketing lead.
  • Ideally, the candidate will have experience selling custom creative services, although this is not strictly required.

This is a part-time role with 20 hours per week initially, and you can have some flexibility when it comes to creating your schedule, as long as your core hours are from 11am to 8pm CET  to align with the rest of the team. Live meetings with Kei will be generally held between 3 PM CET - 6 pm CET.  While the company prefers you work during local hours, there may be occasions where you need to attend meetings with prospects in the evenings, which should happen only 2-3 times per month.

What's in it for you?

What’s in it for you?

  • US$8/hour 
  • Part time (20 hours a week) & fully remote
    • Minimum of 20 hours commitment per week, and you could spend more than 20 hours, if you wish, based on the tasks in hand.  
    • In the future, if you wish and if all is going well, we can extend to 40 hours a week full-time 
  • Flexible working hours, as long as your core hours align with 11am to 8pm CET  
  • Opportunity to grow together with the team
  • Get to learn Japan and Japanese culture and interact with people who love Japan
  • Salary increases with meeting certain milestones

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

How to apply?

This job opening is actively seeking the perfect candidate and will close once found. To ensure your application is considered, take the time to carefully read the job description and submit a high-quality application that stands out.

The hiring process for this position will include the following steps:

  1. Completing the application form on JobRack.
  2. Recording a short video introduction of yourself.
    1. As part of the recording video, please include one-minute sales pitch to sell “me” one of the products we carry.  Please pick one of your favorite products and try to sell “me” the product in one minute!
  3. If shortlisted, completing test tasks.
  4. Attending video interviews to discuss your previous experience and the new role in more detail.

This job requires you to work at least 20 hours a week. If you are not able to commit to the minimum of 20 hours a week, please do not apply for the job. 

– Only candidates from Eastern Europe are eligible to apply –

Japanese Green Tea Co.

We sell Japanese Green Tea from four different online stores:

  1. View company profile

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