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We’re looking for a tech-savvy marketing operations team member. This person is responsible for managing and implementing all tasks related to publishing the content and marketing assets created by the marketing team.
The right person has strong problem solving skills, strong communication skills, and is reliable. They must be able to meet deadlines and enjoy contributing in a team environment.
We have an excellent team – including a marketing strategist to set the direction for your projects. The marketing team will set the strategy, create campaign plans, and write the content needed for publishing. This role is responsible for implementing those campaign plans, publishing the content, and helping the team manage our marketing assets.
The right person is a natural collaborator, not just a task master. We are looking for someone who takes pride in the quality of their work, constantly looks for ways to improve efficiency, and is passionate about creating, analyzing and implementing current and new systems.
This is a full time position. The role is remote, but you must be able to work and be available during business hours on a US timezone and be fluent in written and spoken English
We will provide SOPs and training, but we’re looking for someone who can Google their way to most answers – and then ask for help when they get stuck.
You must be familiar with (or quickly able to learn) how to use the following software:
Infusionsoft
Forum software like Xenforo and Invision Community
Intercom
Wordpress
Zapier
ClickFunnels
Wistia
Thrivecart
Stripe
PayPal
Learn Dash
Zoom
Google Suite (Google docs, Google Drive, Google spreadsheets)
Mac Keynote presentations
Implement marketing plans
Publish and manage all content writing by the marketing team (emails, forum posts, web pages, etc.)
Manage our “tech stack” – making minor software updates as needed, managing settings, keeping lists “clean”, etc.
Manage CRM and email automations
Troubleshoot marketing ops or publishing issues with the team
Help us continually improve our publishing operations and SOPs
Report back on campaigns
Podcast publishing
We have a podcast editor, we need you to publish the episodes to Libsyn and post the shownotes (blog post) on our Wordpress
Build Clickfunnel pages and templates
Build out sales pages/funnels, opt-in pages, and landing pages to promote new offers or promos
Publish content to our social media pages using the copy written by the marketing team
Manage our web pages
Update content on our pages
Review templates as needed
Test pages on desktop & mobile
Work with tech team on any tech hiccups or flaws in web pages
Set up subscribe and opt-in forms
Send email campaigns
We send several emails a week (3-7) through infusionsoft
Marketing team to write all the content, and we need someone to check the links and info, set up tracking, and schedule them to go out to our list
Build, update, and manage automations (with tags) in infusionsoft
Send messages to our community members via Intercom and the forum
We create posts and messages to promote offers to our members
We need to post these in the forum to share with members
When we have announcements or info to promote to our existing members, we send them a message via intercom
Manage our tech stack and provide general “tech support”
Ex: Upgrading software like Wordpress as new updates become available
Ex: Fix forum access and permission issues for various users
Ex: Reviewing/Maintaining email delivery tech to ensure deliverability
Ex: CRM Management: Email list hygiene, creating segments, updating tags
Set up URL redirects as we need to change Wordpress and Clickfunnel pages
I.e. - setting up a URL redirect to show a webinar replay video
I.e. - creating product links or affiliate links in Thrivecart
Set up and manage tracking triggers, pixels, and tech:
Setting up/updating Google Tag Manager
Updating/adding Media Buying pixels
Maintaining & updating Analytics
Defining UTMs
Help us manage our links and online shopping cart (ThriveCart)
Creating product links
Managing affiliate links
Creating order forms for people to “checkout”
Manage our Gsuite
G Suite - the team internally uses Gmail, G-cal and Google Drive. All of our SOPs, although a bit unorganized, are stored in our Drive.
Help update our processes and SOPs related to the tasks above
Other tasks related to supporting the marketing team in promoting and delivering our products
We are a company that provides copywriters with a premium experience for learning and making connections. We do this with an online forum, online courses, webinars, and weekly podcast episodes. User experience and a sense of community is a top priority for us.
Our team is like a family. We are all invested in the company, and dedicated to its growth. We also have a lot of fun!
We’re dedicated to constantly improving our systems and processes to make the company run like a well oiled machine. We always welcome suggestions to create better, smoother, more streamlined processes and SOPs. We are looking for the right person to come aboard, learn the ropes, and help make things better - not start from scratch.
We are looking to bring on our new team member as soon as possible.
If this is a job that gets you excited, we want to hear from you. Please send the message with the subject line, “I’m the one you’re looking for”
Include your relevant job background, your experience, your expectations for a starting monthly retainer, and a description of why you think you’re a good fit for this position.
Since attention to detail is important in this position, we'll only consider applications that include all info requested.
One thing that will give you a BIG leg up (but is optional) is to send a quick Loom video in along with your application. In your video tell us why you think you’re perfect for this job and why you will rock this position.
We are a company that provides copywriters with a premium experience for learning and making connections. We do this with an online forum,...
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