We are a fast-growing US-based E-commerce company with leading personal care brand products sold in 87 countries.
If you are a motivated, focused and hard-working person, willing to learn and grow, this full-time position will be a stable long-term position with unlimited potential for growth.
You will be in charge of managing communication with our customers through several channels - Amazon, Facebook, Ebay. If you like the idea of initiating personalized customer interactions successfully, and helping to turn disgruntled customers into loyal brand patrons, then you will love this position.
You know how to craft creative emails to get results!
The most critical skill here that will help you DELIGHT customers is ability to ‘listen’ to concerns and EMPATHIZE. This will help you form creative non-templated responses. While templates are great, you must be able to creatively respond to unique or challenging inquiries.
Other responsibilities include:
Training and role-shadowing will be provided by peers, the Marketing Director & the CEO.
You will be working remotely full-time from your home office with our virtual team. We never ask anyone on our team to work a night shift, as we all value health, sleep and rest. So all of your hours will be during daytime in your time-zone as follows: 9am - 12pm, 2pm - 5pm, 8pm - 9pm + 1 flexible hour / day, 5 days a week, with 1 weekend and 1 weekday off.
You must have strong reliable internet, a relatively new laptop or home computer, and a dedicated office space in your home.
Beyond the Basics
We’re looking for an experienced candidate with:
The ideal job candidate we’re looking for is:
This full time position will spur you to grow, learn, and will challenge your skills. Unlike other boring corporate jobs, this is an opportunity to be part of a high-performing team of 'A players' who make things happen, push projects to successful completion, and do meaningful work that is reflected out in the marketplace. You will see the direct results of your work daily.
And, working directly with Marketing Director and CEO of our company would be the single most useful education you could get. You’d literally be getting paid to learn successful business practices in ecommerce today.
For example, you might be asked to come up with a new product line for us to release in our e-commerce store. Or implement the product launch of our latest ecommerce product to make it more visible on amazon. You’ll be learning firsthand how to research and conceptualize product ideas that we will actually manufacture and release out into the marketplace.
This position has a 3 month trial period with a salary of $800/mo. After the trial period, starting salary will be $1,000/mo with regular increases which are 100% merit-based. For the right person, your growth and earning potential with us is entirely driven by your hard work, motivation, and work ethic. The more you’re driven to contribute, the faster you’ll increase your earnings.
(*When you stay with us for a year+)
We will be making our interviewing and hiring decision over the next few weeks, and we will only be accepting applications for a limited time - click apply to be taken to our application form.
Thanks for applying and we’ll be in touch with you shortly after.
We're a leading foot care e-commerce brand with customers around the globe across multiple platforms.View company profile