Shopify Project Management General Manager
We are a fast-growing eCommerce company managing multiple dropshipping stores across international markets. We are looking for an experienced Project Manager to hire, train, and manage a team of Virtual Assistants (VAs), coordinate operations, and ensure smooth execution of our business processes.
PLEASE NOTE : The manager must possess the ability to expertly perform all tasks themselves to ensure a comprehensive understanding of the operations, enabling accurate monitoring of Virtual Assistants and effective management of processes with precision and accountability.
Key Responsibilities:
• Recruit, onboard, and train Virtual Assistants (VAs) to align with our business model.
• Define clear roles, monitor performance, and provide constructive feedback.
• Assign, track, and coordinate tasks to ensure seamless operations.
• Manage Google Sheets for daily reports, team activities, and metrics tracking.
• Identify workflow improvements and implement strategies to boost productivity.
• Maintain high standards by reviewing and ensuring the accuracy of VA deliverables.
As part of our team, VAs will be responsible for:
1. Product Research:
• Identify trending and high-potential products that align with our market and goals.
• Ensure all product selections comply with Google policies and are CEO-approved.
2. Bulk Product Listing & Inventory Management:
• Handle product uploads and optimize listings in bulk.
• Manage stock levels, product pricing, and cost updates.
3. Payment Processor Management:
• Monitor and handle disputes and chargebacks across multiple payment processors.
4. Shopify Store Optimization:
• Enhance store functionality, layout, and performance for an improved user experience.
5. Supplier Coordination:
• Communicate with our China supplier team to resolve order and shipping issues.
6. Operational Support:
• Track and manage orders, shipping statuses, and customer inquiries.
• Monitor disputes and chargebacks to ensure resolution and minimize losses.
Qualifications needed:
• Proven experience managing remote teams in eCommerce or dropshipping.
• Proficiency in Google Sheets for reporting and data tracking.
• Strong leadership, organizational, and communication skills.
• Familiarity with Shopify, payment processors, and related tools.
Working hours : 6-8 hours per day
• Competitive salary and bonuses based on performance.
• Flexible remote work environment.
• Opportunities for professional growth and career advancement.
If you’re passionate about eCommerce, skilled in team management, or experienced in operational support, we’d love to hear from you!
We are a fast-growing company specializing in managing successful dropshipping stores across multiple global markets. We are passionate about conn...
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