Project Manager [CLOSED]

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Sharp Pen Media is a thriving content marketing agency that has quickly established itself as a leader in the adtech content marketing industry. With a focus on research, ideation, and content creation, Sharp Pen Media helps clients reach their target audiences through thought-provoking bylines, blog posts, and social media content. The company's deep writing expertise sets it apart from its competitors, with almost all of its writers being former journalists and academics.

The agency primarily works with clients in ad tech and e-commerce tech, leveraging its specialised knowledge to deliver industry-specific insights and original writing. Sharp Pen Media values clear communication and collaboration, ensuring that every project is completed professionally and efficiently.

Founded in 2021, Sharp Pen Media has achieved impressive growth, with over a dozen clients and $1M in revenue within two years. As the company continues to expand, it remains committed to its core principles and values, including the belief that great writing requires great research and interviewing skills and that writing is a highly technical skill that rests on expertise.

With a team of dedicated professionals and a commitment to excellence, Sharp Pen Media is an exciting and dynamic company that offers employees the opportunity to work on challenging projects and to develop their skills in a supportive, collaborative environment.

Sharp Pen Media is seeking a highly skilled and experienced project manager to join our team on a full-time basis. The successful candidate will be responsible for ensuring that all client projects are delivered to an exceptional standard, while also streamlining internal communication and workflows to improve overall efficiency.

Sharp Pen Media is an ambitious and fast-growing agency with a growing roster of clients and new projects coming aboard each month. As a project manager, you will be an essential part of the team, playing a crucial role in helping them to continue their expansion and maintain the high standards of quality that clients have come to expect. Your input and expertise will be highly valued, and you will have the opportunity to make a significant impact on the continued growth and success at the company.

The primary responsibilities in this role will be to:

1️⃣Develop and manage a project system that produces happy clients and minimises churn.

2️⃣Accelerate fulfilment by proactively identifying and resolving roadblocks.

3️⃣Ensure all projects are completed on time and that communication with clients is excellent.

More specifically, within this role, you will:

• Take ownership of project deliverables to ensure all projects are completed to a high standard and delivered to clients on time.
• Standardise and streamline project management using Asana, including developing and implementing workflows and processes to improve efficiency and collaboration.
• Serve as the main point of contact for clients, managing relationships and responding to project requests and inquiries in a timely and professional manner.
• Assign projects to the appropriate writers and editors, ensuring that each project is allocated to the most suitable team member.
• Handle invoicing, including ensuring that all invoices are generated accurately and in a timely manner, and that all payments are collected in full and on time.

As a project manager at Sharp Pen Media, you will report directly to the founder and CEO, Joe Zappa. You will work closely with a team of approximately ten writers and interact regularly with the clients.

The company will provide comprehensive onboarding materials to teach you about each client, how to manage deliverables, and other key aspects of the job. Training will be a combination of conversations with the team and standard operating procedure (SOP) documents concentrated in the first month or two of your employment.

You will start by taking over deliverable management for a few accounts, and gradually take on more responsibility until you are managing all clients' projects. You will also take on more responsibility for managing client relationships. The team will ensure a smooth transition into your role and provide you with the support and training needed to succeed.

To excel in this role, you need to have:

• 1+ years of experience organising a team
• Familiarity with project management tools (ideally Asana)
• Excellent organisational skills and the ability to build high-functioning systems
• Ability to coordinate between team members and clients
• Ability to work asynchronously while still communicating effectively with the team and ensuring timely delivery of tasks
• Ability to give and receive direct feedback
• Accountability: Ownership of tasks with diminishing oversight, accompanied by a willingness to ask specific questions until the task can be owned without supervision

Brownie points if you have:

• Experience with content marketing or PR
• Experience with ad tech, e-commerce tech, or law firms

What’s in it for you?

• $2,000 - $3,500* USD per month
• Full-time and fully remote role, allowing for greater flexibility and work-life balance.
• Semi-flexible working hours that require some overlap with US East Coast time zones for attending meetings and collaborating with the team. Specific hours are negotiable, but generally, meetings will be scheduled between 9 am and 2 pm ET to accommodate the team's schedules.
• Opportunity to own and manage the project management function, with significant responsibility and autonomy.
• Chance to grow and develop within a fast-growing and nimble agency, contributing to the company's ongoing success and expansion.

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

This job opening is actively seeking the perfect candidate and will close once found. To ensure your application is considered, take the time to carefully read the job description and submit a high-quality application that stands out.

The hiring process for this position will include the following steps:

1. Completing the application form on JobRack.
2. Recording a short video introduction of yourself.
3. If shortlisted, completing test tasks.
4. Attending video interviews to discuss your previous experience and the new role in more detail.

In case you are applying for a full-time role: Please note that this position requires 100% commitment and is not suitable for those seeking a side job, freelance work, or part-time employment. It is important to only apply if you intend this to be your primary and only full-time job. Any attempts to work multiple full-time jobs without the knowledge of your employer may result in termination and a ban from applying to other jobs on the JobRack site.

Applications for this position must be submitted through JobRack and direct contact with the employer is not permitted. If you have any questions, please contact JobRack at dwy@jobrack.eu.

– Only candidates from Eastern Europe are eligible to apply –

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