Operations Manager (Potential Future COO) [CLOSED]

Operations Manager

• Full-time & fully remote
• 2,000-3,000 Euro per month
• Flexible working hours
• Professional growth
• Salary growth potential
• Long-term opportunity

This is an absolutely pivotal role for us. There’s a lot of detail below for you to read, if you don’t like detail, no worries, but it’s not a good fit.

About us

Watch this video from Liam, the CEO of Entrepreneurs HQ

Entrepreneurs HQ impacts the lives of entrepreneurs by positioning them as global experts in their field, whilst providing freedom - financial, time & location.

We are the best at helping speakers, authors, coaches, course creators and experts to maximize revenue from collaboration events held online, where the top people in their industry are recommending them, and sending them referrals.

We deliver excellence to our clients in the US, Canada, UK and Australia through 1-on-1 private coaching, weekly group coaching and a virtual training program.

Since we started in 2015, we’ve grown massively. Here are a few of our achievements (with lots more to come):

• Educated over 100,000 entrepreneurs through our online events, training and coaching programs
• Launched more than 15 virtual summits, plus countless online workshops, bootcamps and other virtual events
• Hosted 400+ speakers and top influencers at our events

We are a team of A-players who care deeply about the results of our clients, we are first heart-centered, using data to make decisions that drive our business forward, we are at our core competitive, driven, fun, full of energy, and enjoy celebrating our own and others success.

About the role / Requirements / What success looks like

Entrepreneurs HQ is looking for an Operations Manager to help improve our service, manage the teams and make the company more profitable.

Within this role, you will:

• Take our vision and turn it into reality
• Solve problems before the CEO is even aware of them
• Manage our internal team and clients so the CEO is no longer the bottleneck freeing him up to grow the company.
• Put into use years of your operations and marketing experience, as well as project management experience
• Profitably run the business based on repeatable systems that you create and innovate and then train the team to follow
• Improve the quality for clients as we scale
• Proactively seek ways to increase profits
• Create meaningful KPIs and ensure they’re consistently being met
• Take the lead and hold weekly meetings with team members
• Manage the marketing, operations, and the fulfillment team
• Manage the team’s personal goals, improve their performance & quality of work
• Spearhead projects & hold the team accountable
• Improve services & reduce churn
• Build out more SOPs, systems and procedures to improve our services & profitability
• Identify areas of improvement in the current workflows and provide recommendations to boost efficiency
• Report to the CEO and interact with the whole team

Within this exciting and dynamic role, you’ll be working fully remotely with a talented and ambitious team of people who love doing what they do. You’ll play an important role within the organization, at the same time contributing to a future where more entrepreneurs can make a bigger impact.

During the first few weeks, you’ll learn more about how the company operates and come up with a plan on how to implement the founder’s vision. The team counts on your experience and you’ll be expected to hit the ground running, but you’ll have full support from the CEO.

This is a full-time position, and you’ll need to have a minimum of 4 hours of overlap with American teams working within CST time zones.

Start date 9th January.

About you / What you will bring to the table

To be a successful candidate, you need:

• 2+ years of strategic operations experience
• 2+ years of digital marketing experience
• Operations & project management experience making a significant contribution to the success of a high-growth business
• Experience with hiring at least 4 A-Players in your organisation with KPIs consistently met at 95%+
• Knowledge of data analysis and performance/operation metrics
• Knowledge of project management tools (e.g. ClickUp, Trello, Keap)
• Brownie points for having a BA or an MA in a related field, and/or business coaching experience
• Eagerness to take ownership and autonomy; you aspire to grow to a COO within 1-2 years

This role will play an integral part in growing the business, so it’s important that you’re a self-starter and a team player who can hold yourself and others accountable. You also need to have a positive attitude and get along well with others, with the ability to read people well, as you’ll be assisting with hiring and making sure every new member of the team is a good fit.

Our ideal candidate is curious, hungry and adaptable, with the potential to grow into the COO position. If this sounds like you, go ahead and apply!

Benefits

What’s in it for you?

• 2,000 - 3,000 Euro per month depending on skills and experience
• Full-time & fully remote position
• Flexible working hours with a mandatory overlap between 1PM and 6PM CET Monday to Friday (8 hours)
• Salary increase opportunities based on performance
• Excellent training & access to a huge wealth of materials including everything from productivity, business, and much more
• Potential to advance to a COO or CEO role

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor (whilst committing to being a long-term member of our team).

Opportunities for growth

Long term there's the opportunity to progress to lead the majority of the business in a COO level role as right hand person to Liam as CEO.

As Entrepreneurs HQ grows, our team will grow too, enabling you to develop in your leadership, management and operations skills and abilities.

This role will provide a lot of opportunity to grow your expertise in marketing, and business growth. You’ll have a lot of freedom to try ideas, concepts, methods and tactics.

This freedom comes with great responsibility, but makes a great fit for someone who wants to take the reigns of the operations of a modern, growing company where innovation and drive is valued. We believe this type of environment leads to both professional and personal growth.

There’s also significant opportunities for growth in terms of compensation. We always want to pay well and reward our staff both through competitive salaries, bonuses/profit share and other meaningful perks and benefits.

As you help us succeed as a business you will be rewarded appropriately. We talk openly about salary and benefits making sure we focus on all the aspects that make our team happy and thrilled to be working at Entrepreneurs HQ for the long term.

How to apply

This position will be closed as soon as we find the perfect match. So, make sure to read the description carefully and take your time to submit a high-quality application that stands out.

If you apply, we will respond promptly and keep you updated throughout the process.

As part of the hiring process, please expect the process to include:

1 - Filling in the application form once you click “Apply”

2 - Being invited to record a short video to introduce yourself

3 - Completing test tasks, if short-listed

4 - Attending video interviews where you will have the opportunity to talk more about your previous experience and the new role

5 - Referencing - we’ll want to speak to at least one of your current or previous employers to hear the great things they’ll say about you

We’re looking forward to hearing from you.