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Operations Manager for Digital Marketing Business

Full Time 2500.00 USD Type: Monthly

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πŸ“‘ - Drive and manage our client operations

πŸ’° - 2000 - 2500 USD monthly

πŸ“ˆ - Mid to Senior Level Role

🎯 - 40 hours per week - Full Time

⏰ - Flexible working hours (3-4 hours overlap with UK Time zone)

πŸ“ - Work from home or anywhere you prefer

If this is something that sparks your interest, keep reading πŸ‘‡

Click to watch an intro to the role from Ashley (CEO) - https://youtu.be/HvLItDHHtk4


Future State Media provides a range of digital marketing services for our customers that work with us because we help them to understand the marketing world and come up with cost effective strategies for them to succeed.

Our customers are primarily digital entrepreneurs who are operating in the eCommerce space and we're applying a mix of strategies to develop their organic traffic streams. We work in association with a paid advertising agency to fill this gap for our clients.

However - our business also operates a number of revenue generating websites of our own, publishing large volumes of content per month. We're therefore building an operation that identifies keywords and article opportunities, delivers on them with engaging content and continually optimises that content for monetisation.

Our services include keyword research, content writing, content upload and optimisation, Search Engine Optimisation (on page and off page), full turnkey management of websites - SEO and content, full website build services including eCommerce, website management (updates, security and general optimisation), Pinterest Management, Social Media Management, Collaboration Management (influencer marketing), eCommerce strategy development and financial modelling and eCommerce SEO.

Our team of 12 spread across the world from the Philippines, the UK and also in the USA (east coast) currently consists of:

β‡’ Search Engine Optimisation experts with a focus and bias to keyword research and on page optimisation

β‡’ Article researchers and writers

β‡’ Social media managers

β‡’ Collaboration managers (influencer marketing managers)

β‡’ eCommerce SEO experts

β‡’ Website builders and managers.

We have a culture of innovation and learning. We describe "2 rooms" in our business, the engine room and the innovation room. Culturally we want to harbour an understanding that there are many activities we perform which generate the revenue and financial freedom for us to do more creative and innovative activities which unlock even more challenges and opportunities for us and our clients.

We work in a fast paced world where nothing is all that permanent. As such we're in favour of "hitting publish" or "shipping it" - don't sweat the small stuff - especially when we can go back and edit any issues we find. Delay is the enemy - getting things wrong is just one more step in the direction of progress.



We are looking for a really great Operations Manager who will drive all aspects of client delivery and operations.

With a solid understanding of Marketing and SEO you’ll ensure all client projects are smoothly executed leaving Ashley, the CEO, free to concentrate on business development and profitable growth.

You’ll ensure efficiency and effectiveness in our delivery of projects, ensure client reporting heads off questions and deliver insights and guide clients in the direction of the next logical steps for the projects.

The role will be interacting with the business owner and CEO as well as the team managing and measuring delivery.

Your main responsibilities as our Operations Manager will include:

  • Ensuring client projects run smoothly and to budget
  • Ensuring the team is utilised effectively and deployed on innovation projects and internal projects where capacity allows
  • Identifying and resolving issues with capacity on an ongoing basis
  • Tracking training of each team member and identifying / plugging training gaps
  • Project and operations reporting

Tools we use:

  • A self-built team site with an integrated forum
  • Asana for project management
  • Gsuite - starting to work with Google Rooms
  • Currently FB Messenger - useful for clients and we are evolving our procedures around this channel


The skills of the most suitable candidate:

  • Humble, confident and willing to learn
  • Adaptable style to work with multiple cultures within the team and client base
  • Uses initiative - and is objective driven, not purely task driven
  • Great client interaction skills to ensure clients are happy and not overpromised
  • Solid spreadsheet skills

Brownie points for:

  • Insight reporting from analysis of reports such as Google analytics, Ahrefs or similar SEO tools

Our perfect colleague is:

  • Fun and expressive
  • Inquisitive
  • Detail-oriented
  • Good communicator in English



  • Flexible working hours (3-4 hours overlap with UK Time zone).
  • Salary: $2,000 - $2,500 per month
  • 20 days paid holiday per year
  • Training and development time


  • This position will be closed as soon as we find the perfect match. So, make sure to read the description carefully and take your time to submit a high-quality application that stands out.
  • If you apply, we’ll respond promptly and keep you updated throughout the process.
  • As part of the hiring process, there will be the following steps:

1 - Click Apply and fill in the application form

2 - You’ll be invited to record a short video to introduce yourself

3 - Paid test tasks for the shortlisted candidates

4 - Video Interview where we can get to know each other in more depth

We’re looking forward to hearing from you.

Future State Media

We’re a small-on-purpose agency with an aim to invest in our client relationships to help deliver MASSIVE ROI in generating TRAFFIC for eCommerce.<...

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