Operations Manager [CLOSED]

WLDM is a smart, lean, remote and international league of e-commerce marketers who partner with the best in the industry. Their business is an Australian digital marketing agency that provides services such as SEO, Google/Facebook Ads, backlinking, PPC, Conversion Rate Optimisation, website audits, content optimisations, etc.

They believe that numbers speak louder than words, and use their streetwise style of business intelligence to cut through the bullshit, growing their clients’ ROI while they sleep at night. They are thought leaders not blog readers, and partner with fellow pioneers who make their own rules in the digital game.

Their corporate culture is extremely vibrant, easy going and versatile. The management is encouraged to hire for attitude and train for skill. Because WLDM values the voice and opinion of every employee, their working environment can be considered “open-sceptic”. Working in their company will boost your confidence as there are neverending chances of growth.

This remote job can help anyone attain a perfect work-life balance. There is nothing more important for the company than its employees’ mental and physical health; the team’s well-being is the utmost priority. If anyone is overburdened/overwhelmed with their tasks, their line manager is strictly advised to revise their roles/tasks or take some of them off of his/her shoulders. The team loves collaborating with forward-thinking individuals which is why their current team of ~ 70 members is the company’s greatest asset.

This is why the company's work culture can be best described as: "To win in the marketplace, you must first win in the workspace. There's no magic formula for great company culture. The key is just to treat your team members the way you would like to be treated."

If you are looking for a normal agency, then you should look elsewhere. You will be joining a team of leaders in the industry and be expected to bring your A game in turn. The company is good at what it does and they love to get results. Interested? Keep reading.

Are you someone who can create systems, motivate and inspire others to be great, and just make things happen? Yes? Then you should read this.

Right now, WLDM is looking for an Operations Manager with a background in digital marketing or agency operations. The ideal candidate must have experience managing other professionals and leading by example. You must be well-versed in digital marketing, and capable of building and executing clear systems to improve marketing operations.

Let’s dig deeper:

You won’t be doing robotic, mindless tasks. You’ll need to be creative, bright, flexible, proactive, and strategic. The company will highly value you if you are able to work with significant degrees of accountability and impact. Being able to learn fast and grow even faster will be an enormous plus.

You will be asked to share your experience with the teams, ensuring they always keep the highest standards. Your day-to-day operations will require dedication, smart work and the ability to hustle.

You will be solving challenging issues and putting your knowledge and skills to the test every day. What you think will matter and you’ll have ample opportunity to have an impact on all kinds of decisions and processes.

More specifically, within this role, you will:

• Be responsible for high-level resource planning and make strategic resource management decisions
• Develop, implement, and review operational procedures
• Lead coaching and professional development training for marketers
• Oversee the client service operations
• Learn the company’s approach to digital marketing, and then perform as the ambassador for that approach
• Conduct practice presentations, pitches, and meetings
• Motivate and inspire individuals to improve their performance and success
• Be a communication guru between teams and clients
• Manage interactions between the team and the clients
• Interact with the CEO, the Head of Outreach, and the SEO Account Managers

Training will be included at the beginning of your time at WLDS. The team expects someone proactive in their approach, but the management will definitely support you for as long as they need to. If you share their values, the company will invest in your training and ensure that you are set for success.

To excel in this role, you need to have:

• 3+ years of management experience (people, process, and presentation skills)
• Background in digital marketing or agency operation; you are well-versed in digital marketing
• Inbound marketing execution experience and strategy skills
• Detail-oriented mindset; you don't allow things to fall through the cracks and there's no need to tell you things more than once. You just get things done
• Great communication and teamwork skills; you make things easier to understand and you can always explain the "why", you are persuasive and able to get everyone on the same page
• Proactive attitude in a way that you care about the outcome and always push yourself to do better
• Analytical skills that help turn data into the right decisions
• Ability to work with significant degrees of accountability and impact
• Ability to learn fast and grow even faster
• Eagerness to work in a remote environment
• Brownie points for previous agency experience

WLDS values and celebrates a variety of perspectives, skills and experiences and they have created their company with a comprehensive, global mindset. They will thrive and never stop trying to make the world a better place. If you like this kind of workplace, make sure to apply!

Brownie points for experience with WLDM's core services (content, outreach, lead generation, SEO, Facebook Ads, social media, backlinking/link building).

What’s in it for you?

• Monthly salary of $2000 - $3000* depending on your skills and experience
• Fully remote and full-time role
• Flexible working hours as long as you are able to attend the meetings with the team and the clients
• Profit distribution/profit share schemes
• Paid time off
• Training, training, and training. And plenty of educational opportunities
• For long-term employees, WLDS offers shares in the company as well as additional bonuses
• Support to grow as the COO or another senior role depending on your preferences
• Opportunities for salary increases depending on your progress and work efficiency, as well as the company's growth and stability
• Solving challenging issues and putting your knowledge and skills to the test every day
• Being a part of a team where what you think matters
• Opportunity to have an impact on all kinds of decisions and processes

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

This position will be closed as soon as we find the perfect match. So, make sure to read the description carefully and take your time to submit a high-quality application that stands out.

If you apply, JobRack will respond promptly and keep you updated throughout the process.

Please expect the hiring process to include:

1 - Filling in the application form once you click “Apply”

2 - Being invited to record a short video to introduce yourself

3 - Completing test tasks, if short-listed

4 - Attending video interviews where you will have the opportunity to talk more about your previous experience and the new role

Applications are only accepted through JobRack. WLDM has specifically requested that you do not contact them directly. If you have any questions please contact us using dwy@jobrack.eu

To make sure you receive updates on your application please add recruitment@jobrack.eu to your email address book.

Got questions about working remotely? Check out JobRack’s FAQ for answers to everything you might want to know. https://jobrack.eu/jobseeker-faq