Operations Assistant

About the company

From our US office in Tampa, Florida, we are a small team of destination specialists designing customized trips for American travelers to Africa and the Indian Ocean Islands. Our main Sales Team is based in the US and we then have support staff (both administrative and operational)  in Southern and East Africa. 

About the role

We are seeking an Operations Assistant. You will have full operational responsibility for the administration and smooth running of the business. You will be working closely with a busy team of Safari Experts and your main job is supporting them and enabling them to do their jobs with maximum efficiency.

This job is 100% remote and requires 40 hours per week Monday - Friday.  We operate on the EST time zone and require at least 4 hours of overlap with our 8AM - 5PM EST schedule to enable maximum collaboration.  

About you

• A genuine passion for Africa travel.
• A solid understanding of the major regions and geography of Africa and the Indian Ocean Islands.
• An understanding and experience of a client-focused sales approach.
• A passion for organization.
• A willingness to learn and a proactive approach in doing so.
• Must have own computer/equipment required to perform required duties.
• Very comfortable with computers and technology including Zoom, Teams, Outlook, Excel, etc.
• Strong reliable internet and back up power to accommodate load-shedding.
• You would be working as an Independent Contractor. Therefore, the position does not include benefits such as retirement contributions, medical aid, etc.

What's in it for you?

• Starting salary is $2,000 - $2,500 per month depending on previous experience.
• We give merit-based raises at least once per year.
• Future opportunities to travel and experience the destinations that we sell.
• We are very team focused.  You'll get to meet and work with some passionate travelers who are very interested in the culture and wildlife of Africa.
• After a 90 day trial period, full-time staff has 15 paid days off as well as all South Africa public holidays, with prior approval.
• Birthday day off.

How to apply?

• Record a video using Loom (with the camera on) showing how you meet the requirements in this job application.
• Share a link to your Loom video as part of your application. 
• Share a copy of your CV along with a Cover Letter outlining why you are in the perfect candidate for this position.