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Logistics Specialist and Customer Service

Full Time 1600.00 - 1800.00 USD Type: Monthly

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Inmod is an online modern furniture retailer, working both with designers and directly with customers. They offer thousands of furniture, lighting and décor items to home & contract markets, including an exclusive collection of world-renowned mid-century iconic replicas. Their products have been featured in countless films, commercials, online and printed media publications, and their modern classic reproductions are recognized for their unparalleled level of quality, attention to detail and affordability.

Employees at Inmod are treated with respect, which is why most of them stay with the company for a long time. Right now, they’re looking to expand their team.

Inmod is looking for a Logistics Specialist and Customer Service to manage all aspects of its logistics. It will require setting up freight LTL shipments, creating small parcel labels, sending tracking to customers and managing & paying freight invoices.

The four key areas of focus in this role will include:

✅Arranging freight and small parcel shipments

✅Making sure items ship out

✅Making sure freight invoices are handled correctly

✅Communicating with customers about shipments (Customer Service)

You will report directly to Brian Greenspan, the COO, and you will work with and interact with all of the customer service staff. You will also have to work closely with the warehouse to ensure items ship in a timely manner.

Ideally, you already have experience dealing with LTL freight; however, numerous aspects of the role can and will be taught. Support and training will be available for about two weeks as you join Inmod and it should take approximately 2 weeks. During this time, you will learn more about all the areas of the business and how logistics fit into the current system.

To be considered for this role, you need to have:

  • Logistics and Customer Service experience, or experience in a related field
  • Experience with using Excel/Google Sheets
  • Ideally, previous knowledge of LTL Freight
  • Analytical skills and attention to details
  • Goal-oriented attitude

What’s in it for you?

  • Monthly salary of $1600-$1800*
  • Full-time & fully remote role
  • Working schedule is Monday - Friday from 9 AM - 5 PM in your local time zone
  • Ownership of the role
  • Working at a growing company
  • Salary increases based on performance & salary evaluations every 6 months
  • Professional growth opportunities to a more senior role i.e. Logistics Manager

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

How to apply?

This position will be closed as soon as we find the perfect match. So, make sure to read the description carefully and take your time to submit a high-quality application that stands out.

If you apply, JobRack will respond promptly and keep you updated throughout the process.

As part of the hiring process, please then expect the process to include:

1 - Filling in the application form once you click “Apply”

2 - Being invited to record a short video to introduce yourself

3 - Completing test tasks, if short-listed

4 - Attending video interviews where you will have the opportunity to talk more about your previous experience and the new role

Applications are only accepted through JobRack. Inmod has specifically requested that you do not contact them directly. If you have any questions please contact us using support@jobrack.eu

To make sure you receive updates on your application please add recruitment@jobrack.eu to your email address book.

Got questions about working remotely? Check out JobRack’s FAQ for answers to everything you might want to know. https://jobrack.eu/jobseeker-faq

Apply Now

Inmod

Inmod is an online modern furniture retailer, working both with designers and directly with customers. They offer thousands of fur...

View company profile

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