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We're looking to bring a new person onboard for our Help & Support team. You'll become an expert in all areas of our flagship product Dradis Professional (btw, if you know where the "Dradis name comes from, this *may* just be the perfect job for you!
The bread and butter of the position involves:
Customer success is a big part of the role. You'll work one-on-one with customers, helping them to get the most out of Dradis and won't be shy of jumping on a live screen-sharing session, or schedule meetings to talk about unique use cases.
Other areas you'll be dealing with:
This is a part-time position with an immediate start date to work 100% remotely. You'll be taking care of our customers and community for about 10-20 hours per week – Monday through Friday having a flexible schedule with reasonable overlap with normal EU business hours.
https://dradisframework.com/careers/openings/help_and_support.htmlCustomer funded, profitable, fully remote and distributed across 5 continents. We build tools for InfoSec team collaboration.
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