Executive Assistant [CLOSED]

Click here to watch a video from Chloe, the founder of popp:

Chloe Temple and popp provide coaching, facilitation, training and workshops with a mission to empower individuals to dive into their full potential and become exceptional leaders. Their personalised and impactful leadership development programmes are designed to inspire individuals to embrace their unique strengths, cultivate their skills, and make a lasting difference in the world. To date, they have supported hundreds of people to dive into their unique pool of potential so they can become outstanding leaders we wish we had, yet are here to help millions around the globe.

Embedded at the core of popp is lasting change. They are a personal growth and leadership development company committed to creating a world where every single person has access to and ongoing support they need to achieve their personal and professional goals.

It is an inspiring company to work in, as you will have a direct opportunity to impact and contribute to something bigger. Impact and challenge are core to all they do. They care deeply about people and about supporting them to grow.

Our Values:

• Care Deeply - We’re passionate and put people at the forefront of every decision.
• Learners in Action - We’re action takers, learning by doing. We're either winning or learning, always seizing opportunities to test, learn and grow.
• Tough Love – We’re open, honest & transparent. We view feedback as a gift and embrace challenges as opportunities for continuous improvement.
• Freedom to Own - We act like owners with the autonomy to chart our own path and bring our unique ideas & selves to the forefront whilst taking ownership of our results.
• Making a Difference - We’re here for impact, big and small.

Role overview

We are seeking a highly organised and detail-oriented Virtual Executive Assistant to support our Founder & team as we grow. The ideal candidate will be someone who aligns with our values: care deeply, learners in action, tough love, autonomy, and making a difference.

Domains in which the role operates:

• Management
• Finance
• Systems & Processes
• Production
• Marketing & Sales
• Service

Management

• Act as a trusted advisor and accountability partner for the founder, guiding and challenging their actions as necessary to align with the company's goals and values.
• Project management – stay on top of various projects on the go.
• Manage and direct the founder's workload and priorities to ensure productive and efficient use of time.
• Manage the founder’s calendar and schedule, including booking and rescheduling appointments.
• Manage and oversee outsourcing projects as needed, including but not limited to briefing and coordinating with external suppliers for tasks such as video editing, graphic design, etc.
• Ensure timely and efficient delivery of outsourced projects while maintaining high-quality standards and adhering to project budget.

Finance

• Support in preparing monthly bookkeeping via Xero, including preparation of financial documents/ reports, and generating invoices and statements.
• Client invoicing, payment processing and follow-up.

Systems & Processes

• Responsible for maintaining current information and function of our multiple websites (including WordPress, Thinkific and Leadpages).
• Managing internet marketing initiatives.
• Managing and maintaining current customer info - client billing, contact details, and event attendance.
• Managing and updating documented internal processes.
• Responsible for creating and maintaining our Standard Operating Procedures (SOPs).

Production

• Assistance with the production and delivery of online classes and webinars.
• Coordination and management of in-person events, training seminars and workshops. Includes liaising with providers such as graphic designers, audio/visual providers, venues etc. Also includes liaising with attendees or participants as needed.
• Assistance with event materials, including marketing brochures, workshop booklets, facilitation guides, PowerPoint presentations, using Microsoft Office, Google Suite and Canva.
• Conduct research and gather information for projects and presentations.

Service

• Handle email and phone communications, responding to urgent and important requests as necessary.
• Managing registration and client onboarding into programs, workshops, courses, mentoring and coaching programs.
• Ensuring all our customers have a great experience.

Additional Requirements:

• Alignment with our company values.
• A can-do attitude, proactive and solution-oriented approach.
• Ability to push back, speak up, and challenge in order to maintain our focus on business goals.
• Strong organisational and time-management skills.
• Ability to multitask and prioritise in a fast-paced environment.
• Ability to work independently and as part of a team.
• Flexibility to work outside of traditional business hours as required.
• Strong problem-solving skills and attention to detail.
• Ideally, a passion for learning and personal development.

What’s in it for you?

• Hourly rate of £8*
• Fully remote and part-time role ~ 10 hours per week
• Flexible working hours with some overlap with GMT
• Exposure to how to deliver & run popp's workshops, resources, courses, training around personal growth, leadership & business, etc.
• Upskilling and training support; the company pays for personality profiling, so they can understand your strengths and build deeper self-awareness

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

If you are someone who values autonomy, being a learner in action and making a difference, we would love to hear from you. This is an opportunity to join a growing and dynamic company, and to play a critical role in our mission to empower individuals to reach their full potential.

This position will be closed as soon as we find the perfect match. So, make sure to read the description carefully and take your time to submit a high-quality application that stands out.

If you apply, Chloe will endeavour to respond personally, and in line with popp’s value of transparency, we'll do our best to keep you updated through the process.

Please expect the hiring process to include:

1 - Filling in the application form once you click “Apply”

2 - Being invited to record a short video to introduce yourself

3 - Completing test tasks if short-listed

4 - Attending video interviews where you will have the opportunity to talk more about your previous experience and the new role

If you have any questions, please contact us using [email hidden].