Email Deliverability Analyst [CLOSED]

Emercury is looking for a Delivery Analyst to join our growing team. As the Deliverability Analyst you will be responsible for analyzing delivery and MTA reports. Determining ISP/domain related deliverability issues and providing recommendations and solutions in order to address these issues. You will also be asked to manage projects tied to the overall deliverability function and will be a primary contributor for supporting all deliverability solutions and services. You should have a background in configuring MTA’s and understanding volume thresholds based on ISP and ramp up strategies based on performance and engagement of emails.

If you’re someone who has excellent analytical skills, great at solving problems and highly-organized, then you’re perfect for this role.

You’re good at:

• Multi-tasking multiple projects at once
• Spreadsheets
• Self-motivating and self-directing yourself

Extra awesome:

• Background in Machine Learning or AI
• You have a never say never attitude
• You love collaborating with your fellow team members

What you'll do

The daily responsibilities in this role include, but are not limited to:

• Analyzing, evaluating, and optimizing e-mail list performance.
• Managing relationships with ISPs including whitelisting and feedback loop programs.
• Monitoring deliverability metrics (delivered, bounced, inbox, filtered, black lists, etc.).
• Auditing e-mail practices, registration sources, blacklisting’s, deliverability, and sender reputation.
• Identifying, investigating and resolving domain/client issues
• Advising internal teams on best e-mail sending strategies
• Investigating/escalating suspect e-mail
• Recommending projects/tools which will assist in overall deliverability
• Streamlining current deliverability practices
• Managing and maintaining SMTP senders.

What you’ll need

The following experience is relevant to us:

• Strong work history and references
• Knowledge of SMTP protocols & SMTP related systems
• Excellent customer service skills
• Superior written communication
• Strong organization skills and attention to detail
• Ability to lead and carry out tasks independently from a virtual office
• 2-5 years’ experience in the area of deliverability and e-mail server administration.
• This employee can work from a home office anywhere in the world, provided high speed internet is available.

Bottom line: If it involves e-mail deliverability or SMTP management, you need to be the expert.

What it's like to work here

We are extremely small. Because of that you will have quite a bit of freedom and leeway to do things the way you best see fit. Sound both exciting and overwhelming?

That’s normal. That is why we value a relentless pursuit of improvement and knowledge. Especially since software is an ever-changing world.

While we work mostly independently, we are always ready to jump in and help one another get over any seemingly impossible hurdles.

Why join us

Working at Emercury can accelerate your career and give you the opportunity to work with world-class talent. We’re a team that loves what we do and we all thrive on our ability to make an impact. There are many benefits that come with working with us such as: working remotely, professional development, flexibility with schedule, paid vacation and holidays, independent working environment.

Apply today!