Userlist an email automation tool for SaaS companies. We need help with customer success: someone who can work with customers and leads, and help them implement best email marketing practices.
This is a part-time contractor position (approximately 20 hours/week).
This is a very top-level description, we can adjust the volume or the scope at any time.
The schedule is very flexible. We'd like you to check the support inbox daily, but you can distribute the rest of the work as you feel necessary. All of the team members respect the asynchronous style of communication. You don't have to open up your entire calendar for the calls, only a few convenient blocks 2-3 times per week.
Read the full description and apply here: https://userlist.com/careers/customer-success/
Userlist is an email automation tool for SaaS companies, founded in 2017 by two industry experts. We hold strong technical & ethical opinions,...View company profile