Community, Alumni, and Affiliate Manager [CLOSED]

Are you passionate about building inclusive communities and creating opportunities that empower others? At Generation Success, we believe that a person’s career should not be determined by their background. We are on a mission to change lives, and we’re looking for someone who’s ready to lead our community to new heights—turning every connection into an advocate, every story into an inspiration, and every member into a champion for equal opportunities.

About Generation Success

Imagine a world where your potential—not your postcode, background, or birth—shapes your career. At Generation Success, we’re making that world a reality. We believe that talent is everywhere, but opportunity isn’t. Our mission is to break down the barriers that hold young people back, creating pathways to success for those who need them most.

Guided by Ubuntu—the belief that "I am who I am because of who we all are"—we’re a collective force for change. Our team spans continents and cultures, bringing together voices from the UK, Europe, Asia, and Africa, all united in a shared purpose. We’re not just empowering individuals; we’re shifting mindsets, reshaping industries, and building a future where everyone has a fair shot at success.

At Generation Success, we don’t just open doors; we create them. Join us, and help build a fairer, more inclusive world where careers are defined by potential, not privilege.

Role Overview:

As the Community, Alumni, and Affiliate Manager, you’ll be at the heart of Generation Success’s mission, leading our efforts to create a thriving, inclusive community. Your role will be to transform connections into advocates, stories into inspiration, and opportunities into pathways for success.

This role has opened up due to the promotion of the previous post holder, and while we have outlined our requirements, we’re flexible on adapting responsibilities for the right candidate. Our main priority is to find someone who can build a community that supports our Success Seekers' career aspirations and transforms stakeholders into advocates for our mission. You’ll also inherit a team including an Events Assistant, Community Assistant, and an Outreach Lead.

This role is both strategic and operational, focusing on community engagement, alumni relations, partnership development, and user experience. You will support members’ journeys from initial engagement through alumni status, fostering a sense of belonging, and promoting advocacy.

Key Responsibilities

1. Community and Alumni Engagement
   • Build an engaging community where members feel valued and connected.
   • Strengthen alumni relations by fostering an active network and inspiring future generations.
2. Partnerships and External Relationships
   • Develop strategic partnerships with universities, societies, and community groups.
   • Launch and manage affiliate programs to support community growth.
3. Content and Communication
   1. Create and curate content that resonates with community members.
   2. Engage on social media, amplifying Generation Success’s impact and voice.
4. Growth and Fundraising Initiatives
   • Drive community growth through onboarding, referrals, and outreach.
   • Launch and manage creative fundraising campaigns to foster a culture of giving back.
5. Community Health and Technology
   • Foster a positive, inclusive environment by upholding community guidelines.
   • Optimise digital platforms and maintain a resource library for learning and engagement.

Qualifications and Skills

• Strong interpersonal and communication skills, with a knack for creating lasting connections.
• Proven experience in community management, customer service, or a similar role.
• Highly organised, with the ability to manage multiple priorities seamlessly.
• A deep commitment to social mobility, diversity, and inclusion principles.
• Nice to Have:
  • Experience in pastoral care or supporting youth.
  • Familiarity with community-building platforms and social media management.

This role is central to Generation Success’s mission of providing equal career opportunities and leaving a legacy that ensures each stakeholder has a memorable and positive experience. We value a candidate who can build a thriving community that supports career aspirations and transforms stakeholders into advocates. Don’t be discouraged if you don’t meet every requirement; we are looking for someone with the passion and drive to grow and make a difference.

What’s in It for You?

At Generation Success, we believe in investing in our team’s personal and professional growth. Here are the benefits of joining us:

Benefits

28 Days Paid Annual Leave
(As we have a global team, we do not observe religious or bank holidays, allowing you to celebrate the days and occasions that matter to you.)

Bi-Weekly Training Sessions
(Alternating between:)

• Curated learning pathways through our Learning and Development platform, tailored to your role and growth interests.
• In-depth training led by our internal operations team.

Mental Health & Wellbeing Programme

• Clear Your Desk Day: A half-day with no meetings, dedicated to catching up on tasks, emails, and all the small things that often get overlooked.

Unique Development Opportunities

• Career Coaching Programme: Personalised coaching to support your career growth.
• One-to-One Mentorship: External mentors who are experts in your role and area of interest.
• World-Class Training: Gain insights from top industry leaders and best-in-business professionals.

A Supportive, Inclusive Culture
Our values and Ubuntu philosophy—“I am because we are”—create a welcoming and supportive culture where collaboration and growth are celebrated.

Exclusive Access to Generation Success Events
Attend events led by senior leaders and industry professionals, expanding your network and learning from the best.