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Client Account Manager [CLOSED]

Full Time 2000.00 - 3500.00 USD Type: Monthly

“Hot & profitable Dubai Tech Startup is seeking high achievers to make a major impact on the business. We’re a small and mighty team, and we have already built a highly successful multi-million dollar business, related to ad tech and fin-tech, however, in our eyes, we’re just getting started. Come work alongside ambitious founders with a big vision. You’ll 10x your career and have the opportunity for ownership and responsibility for our next product initiatives. We believe in small teams of A players. This is your chance to put your name on something big!”

Dubai Tech Startup provides agency accounts from Facebook, Google, TikTok, and other platforms as well as marketing tools and strategies to help its clients scale their businesses. The company is now building an app so that the clients can log in and make requests through it, helping the company facilitate and expand its operations!

The team at Dubai Tech Startup is based around the world with team members in Serbia, Argentina, Colombia, France, and Dubai.

Clients enjoy working with them since they provide an amazing service for a great price. There’s nothing they can’t figure out for their clients, and they go above and beyond to make sure their clients are scaling their businesses through the most amazing tools and strategies!

What is their mission? Changing 10,000 people’s lives.

Their current values:

✔️Customer obsession - Deliver WOW Through Service & Product

✔️Unity - we are stronger together when we work in a team

✔️Gritty - They bring the HEAT (Hardworking, Enthusiastic, Accountable, Tenacious)

✔️They don’t make the same mistake twice - They always strive for excellence. They own their mistakes, learn from them and solve them the first time.

✔️Make one dollar spend like three. They strive to be creative with the resources they have.

✔️Slow is smooth, smooth is fast - They move fast, but they don't rush

✔️They pursue growth and learning every day

✔️Be humble and stay hungry. Nobody’s going to give us anything. We have to earn it every day.

✔️Relentless - Nothing stands between them and their mission

✔️Protect the Stealth Company Culture, but embrace change. Evolve and innovate. They are a different company every 6 months, and they don’t use culture as an excuse not to change products, processes, or people.

If you share these values, read on to see how you can join this team on a fully remote basis!

Right now, Dubai Tech Startup is looking for its next team member - a full-time Client Account Manager to build solid relationships with clients and help them increase their LTV.

The three key areas of focus will include:

🟠 Helping clients increase their LTV and ensure their success

🟠 Interact with the clients and build rapport and trust with them

🟠 Collaborating with the team and assisting with the workload

More specifically, within this role, you will:

  • Develop and nourish solid relationships with clients
  • Analyse and assess the clients' "house accounts"
  • Meet and collaborate with suppliers and other partners (offer owners, asset providers, media buyers)
  • Fully learn the operations and processes related to client account management
  • Ensure client retention and increased LTVs
  • Come up with new innovative strategies to increase LTV and profit
  • Collaborate with program managers and other team members

Once you join the company, an onboarding process will be organised for you to learn about the company, its current processes, the team, the vision, and the services Dubai Tech Startup offers. However, the team counts on your experience and expertise to quickly hit the ground running after shadowing the existing Account Manager. This will be your opportunity to learn the ins and outs of the existing processes and operations before being assigned clients of your own.

To excel in this role, you should have:

  • 3+ years of experience in sales/account management
  • Proven track record of increasing client LTV and retention & the ability to come up with innovative solutions to increase the results/profitability
  • Experience working at a startup and/or semi-structured environments; you are comfortable with navigating yet-to-be-fully-structured processes and operations
  • Ability to build excellent rapport with clients and problem-solve clients' social media issues
  • Eagerness to work in a fast-growing digital company (fintech/adtech)
  • Experience with social media platforms (Facebook, Google, Tiktok & others) as well as an understanding of compliance and common issues on these platforms

Brownie points for:

  • Social media agency account experience

What’s in it for you?

  • $2000 - $3500* per month + commission bonus depending on KPIs
  • Fully remote and full-time role
  • Flexible working schedule; an opportunity to dictate your own hours depending on the workload. Some overlap with Dubai business hours will be necessary for the beginning to navigate shadowing sessions with the existing Account Manager
  • Excellent benefits and potential earnings in form of commissions for meeting KPIs
  • Professional growth opportunities to grow to a senior/leadership position

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

This position will be closed as soon as we find the perfect match. So, make sure to read the description carefully, apply promptly, and take your time to submit a high-quality application that stands out.

If you apply, JobRack will respond promptly and keep you updated throughout the process.

Please expect the hiring process to include:

1 - Filling in the application form once you click “Apply”

2 - Being invited to record a short video to introduce yourself

3 - Completing test tasks if short-listed

4 - Attending video interviews where you will have the opportunity to talk more about your previous experience and the new role

Applications are only accepted through JobRack. Dubai Tech Startup has specifically requested that you do not contact them directly. If you have any questions please contact us using dwy@jobrack.eu

– Only candidates from Eastern Europe are eligible to apply –

To make sure you receive updates on your application please add recruitment@jobrack.eu to your email address book.

Got questions about working remotely? Check out JobRack’s FAQ for answers to everything you might want to know. https://jobrack.eu/jobseeker-faq

Dubai Tech Startup

Dubai Tech Startup provides agency accounts from Facebook, Google, TikTok, and other platforms as well as marketing tools and strategies to help it...

View company profile

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