Business Development Manager [CLOSED]

There’s a lot of detail below for you to read, if you don’t like detail then no worries, you’re not for us!

Click here to watch the video from Noel, the CEO of JobRack:

Jobrack helps business owners from all over the world hire quality remote team members from Eastern Europe.

Our clients work with us for three key reasons:

1. We give them access to high-quality talent that they couldn't find themselves

2. We give them the help and support to hire successfully

3. Because they trust and relate to Noel, our CEO, as a business owner and entrepreneur.

Over the last few years we’ve grown massively, here are a few of our achievements and there’s lots more to come:

• Over 500 Eastern Europeans successfully placed into great jobs with employers all over the world.
• Launched a Done With You Hiring Service with immediate success and 5x'd our revenue within 5 months.
• Helped hundreds of businesses grow through hiring great team members.

⇢ Noel (Owner/CEO)

⇢ Noemi (Operations Manager),

⇢ Ilma (DIY - Hiring Success Manager)

⇢ Ajsa Z. (Social Media Queen)

⇢ Ajsa D. & Doris (Operations Assistants)

⇢ Andjelija (DWY - Customer Success Manager)

⇢ Slobodanka (Recruitment Manager)

⇢ Amra, John and Stefan (Recruiters)

⇢ Nikola, Jasmina, Jovana (Recruitment Assistants)

⇢ Katarina (Noel’s Executive Assistant / Virtual Office Manager)

We are making big changes in the remote work world, and we do our best to make both hiring and job-hunting experience more enjoyable every day.

Here’s some of us on our Christmas party Zoom call…(we’ve almost doubled in size since December 2021!)

We are growing rapidly and because of that, we are looking to add a Business Development Manager to work alongside and report directly to Noel, our CEO.

In this role, you will take ownership of the end-to-end sales processes right here at JobRack with everything that involves. From consultation and sales calls, through to keeping in touch with clients past and present, as well as keeping records up to date and processes efficient with our systems.

You must have great energy. We want someone who lights up conversations and that people love to be around. Making our clients feel great whilst they speak with us is key so this needs to be a natural part of your personality.

You’ll be working closely with our entire team and especially with Noel, our CEO.

We have some really big goals and you’ll play a pivotal part in ensuring we exceed those. To give you an idea we’ve doubled our revenue in the past 4 months and are looking to double again by the end of 2022.

All this through inbound leads and by creating raving fans of our customers that return to us again and again AND regularly refer us to their friends and contacts.

If you’re looking for a long term career where you can work for an exciting, friendly company with huge potential for you to grow then keep reading.

You’ll be data and metrics driven and clearly understand that results follow action.

This is a unique opportunity to get involved in a business that is scaling really fast. Our clients love what we do, and they refer us to their friends and contacts often; we have strong partnerships in place, with the majority of our leads being inbound.

JobRack is 100% customer-centric with no hard sales tactics required or welcome…ever!

More specifically, within this role, you will:

• Take ownership and lead the end to end sales process from initial contact, hiring / sales consultation calls through to capturing case studies and beyond.
• You’ll be reviewing and optimising constantly to ensure we maintain the personal touch with our customers as we scale.
• Run customer-centric sales calls resulting in clients that are excited to buy and work with us
• There’s no hard sell here. We don’t even consider that we ‘sell’ at all. People come to us looking for help, we guide them in the right path for them, explain how we can help and if it’s a good fit then they choose to work with us.
• If you’re looking to use your energy, empathy and enthusiasm for helping businesses to grow then we’re keen to hear from you.
• Reach out to existing customers via email and video messages including:
• Following up on sales calls with relevant information to keep us front of mind and trigger purchases sometimes many months and repeated contacts after an initial sales call.
• Send friendly “just checking in” messages to previous customers that have hired successfully with JobRack; offer catch up calls & tips for success with their hires
• Ask for and receive referrals and introductions to new potential clients, contacting them and introducing them to JobRack and what we do
• Take ownership of the CRM and populate the system with information following your customer calls and interactions
• You’ll be constantly looking for ways to improve our processes whether through improved scripts, systems or automations within our tools
• Having the right information at the right time is key so our systems and processes need to support this whilst still being easy to use and maintain.
• Reach out to potential clients and build solid processes around this area
• You will work closely with our CEO Noel both over your first weeks and months in the role and beyond, as you learn all aspects of the role and our business. Once you’re ready we will work through a controlled transition to running client consultation / sales calls yourself. This is estimated to take around 12 weeks but as you'll know…. in sales and business development the training never stops.

Once you join JobRack, you will already know how to be a professional- and customer-centric business development manager, customer success and sales person, therefore, our training will be focused on how to apply your skills to the JobRack services, business, and our customers.

Our customers are the owners and CEOs of online businesses so building rapport in a professional, helpful and friendly way is crucial.

In your first weeks, you will learn about what we do for our customers, review previous client calls and shadow Noel on calls with time to review and ask questions. As you get familiar with our approach you'll start to handle follow-ups with customers by email and take a more active approach on calls asking questions and slowly transitioning to engaging with customers throughout more of the consultation call.

In order to excel as our next Business Development Manager, you need to have great energy and have experience with:

• B2B sales with US-based businesses.
• Proactively improving sales processes and systems
• CRM / sales pipeline systems i.e., HubSpot, Pipedrive, or similar.
• Working in a startup-style environment - we have some processes and systems, but they're far from perfect. You need to be comfortable with ambiguity, figure things out and take ownership of making them better.
• Asana or similar project management tools
• Outstanding communication skills both verbal and written - you’ll have great English and be able to clearly communicate with people at all levels

Brownie points for:

• Experience with / understanding of recruitment processes
• Experience working with online businesses / startups.

Key assets of our ideal Business Development Manager:

• Competence in B2B Sales - you will have been a top salesperson/producer in your previous roles without using hard pressure sales tactics
• Clarity - You will have clarity on what you want, how you like to work and where you want to go with your career
• Character - You'll be a helpful and friendly person, committed to working hard, getting results and being part of a great team to do so. We have a very strict no as$hole rule here at JobRack. If that's you…don't apply! You'll be able to handle rejection and recognise that not everyone says yes right away. If it's a fit then it'll come good. If it's not then no worries, you'll signpost them to someone that can help
• Self-motivation & independence - You don't need a sales manager sitting over your shoulder pushing you all day every day, you're on the case and pushing yourself forward because you want to make a difference, get results and help the team and the business to grow.
• Responsibility - from systems to client satisfaction you will take responsibility for making sure the right results happen.
• Sales coordination - Sometimes you have to do grunt work. Entering information into the CRM system, following up with clients, any and every task at all levels. Whilst the sales team will likely grow in the future right now you'll be doing everything required to make sales happen., just as our CEO does today.

What’s in it for you?

• Competitive monthly salary* of $2,000-3,000+ with significant room to increase as you progress in the future whether that’s base + commission or other profit share arrangements
• Full-time & fully remote employment
• 8 hours per day between 8 AM and 6 PM CET – at JobRack we mainly work these hours with some degree of flexibility. We are also looking for someone who can accommodate calls with customers in the USA or Australia. This sometimes requires calls to be completed early in the evening so you should expect to be flexible.
• 20 days paid time off per year
• Learning and development time and budget
• Team retreat / workation each year - fully paid for by the company.
• Chance to work directly for the CEO of a rapidly growing business
• HUGE career opportunity with all the benefits that will bring - I fully expect you to be taking on responsibility for all aspects of revenue generation as we grow.

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor (whilst committing to being a long term member of our team).

As JobRack grows so you will grow too, enabling you to develop your leadership, management and skills and abilities.

When it comes to salary there are significant opportunities for growth there too. We always want to pay well and reward our staff both through competitive salaries, bonuses/profit share and through other meaningful perks and benefits.

As you help us succeed as a business you will be rewarded appropriately. We talk openly about salary and benefits making sure we focus on all the aspects that make our team happy and thrilled to be working at JobRack for the long term.

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor (whilst committing to being a long term member of our team).

First I’ll let some of our team answer that:

“I’ve been working with Jobrack for almost a year and I could not be happier. Really love the flexibility and work-life balance that the job offers. Most importantly, it’s been an honour to work with and learn from Noel and the team. Flawless communication flow, unlimited guidance and freedom, feeling valued and heard is something I wish everyone had a chance to experience in their career. I was happy enough to experience all these things with Noel and Jobrack and cannot thank him enough! Cheers to many more years of growing together in such a healthy working environment.”

"I've found with JobRack exactly what I would want from a job with which I want to build my career - work that has an actual purpose of helping others, constant support and encouragement on professional and personal development and a team that is committed to one mutual goal and is sharing a vision of creating something great! You know you're in the right place when Mondays go from dreadful to exciting and energy-boosting! :)" Ilma

"After a long time, I feel like a valued worker. Working with the JobRack team makes me happy because they appreciate each effort and commitment. I had no idea I would find an employer like Noel. He is very supportive and does everything to have satisfied employees. That makes JobRack unique."

“If you are looking for a company that will let you go as far as your ideas can take you, JobRack is the place for you. Not only will you be truly valued for your contributions, but you will be encouraged to grow, develop and excel at everything that you do. We hold each other accountable and communicate our thoughts and concerns openly. The work we do brings real value to our job seekers & employees; because of this, I can only say I am incredibly happy to be a part of this team.” Doris

How to apply?

This position will be closed as soon as we find the perfect match. So, make sure to read the description carefully and take your time to submit a high-quality application that stands out.

If you apply, JobRack will respond promptly and keep you updated throughout the process.

As part of the hiring process, please expect the process to include:

1 - Filling in the application form once you click “Apply”

2 - Being invited to record a short video to introduce yourself

3 - Completing test tasks, if short-listed

4 - Attending video interviews where you will have the opportunity to talk more about your previous experience and the new role

5 - Referencing - we’ll want to speak to at least one of your current or previous employers to hear the great things they’ll say about you

To make sure you receive updates on your application please add recruitment@jobrack.eu to your email address book.

Got questions about working remotely? Check out JobRack’s FAQ for answers to everything you might want to know. https://jobrack.eu/jobseeker-faq