Administrative Assistant & Travel Coordinator [CLOSED]

Join the team at M&L Travel, a luxury high-end travel agency co-led by expert professionals affiliated with Brownell Travel, Michael Gaughen and Lilly Lyn. As part of the Brownell Travel family at M&L Travel, you'll have the opportunity to help clients live their dream vacations and create memories that will last a lifetime. With a rapidly growing company and a non-corporate, friendly atmosphere, their international team is ready to welcome you on board.

If you are a travel enthusiast with a passion for creating exceptional experiences, look no further! M&L Travel is seeking team members with a strong work ethic, integrity and core values that align with their company. They are a group of professionals who are passionate, curious, intuitive, gracious and innovative. These values are shared not only among staff but also with the clients. Imagine yourself as a key player in crafting unforgettable journeys for clients and keep on reading!

The team at M&L Travel is looking for an Administrative Assistant and Travel Coordinator to join them. The primary purpose of this role is to strengthen client relationships, increase sales, and ultimately drive revenue for the company. Through expertly crafted itineraries and personalised service, you will help clients realise their travel dreams while also contributing to the growth and success of M&L Travel.

More specifically, within this role, you will:

• Create luxury itinerary designs with suppliers across the world
• Manage invoicing
• Coordinate travel details with the client
• Support the team by relieving the workload
• Help the company meet the increasing demand for sales and trip requests
• Report to the co-founders – Michael Gaughen and Lilly Lyn

Task assignments will be made as needed, with tasks being assigned through the use of Zoom meetings, task sheets, and deadlines.

As a new member of the team at M&L Travel, you can expect a comprehensive onboarding and training program that will be conducted at an easy pace. The training will include detailed instructions on how to create an itinerary, as well as how to complete it digitally. The team is dedicated to ensuring that you have the skills and knowledge necessary to succeed in your role. And if you need additional training or support, it will be provided to you as needed.

During the first few weeks, you can expect to focus primarily on training. This will include training on creating itineraries and invoicing. The training on itineraries should not take more than two weeks and you will be provided ample opportunities to practise and perfect your skills. The more you work on creating itineraries, the better you will become at it. It's worth noting that before any itinerary is sent to the client, it will be reviewed and edited by a senior team member to ensure that it meets our standards and the client's expectations.

To excel in this role, you need to have:

• Experience with AXUS
• Experience in the hospitality and travel industry
• Fluency in speaking, reading and writing English - this is very important!
• Strong desire to work in the luxury travel industry
• Access to a computer and a stable internet connection
• Fast typing skills
• Ability to download and use necessary apps
• Strong computer skills
• Professional attitude and strong work ethic
• Ability to work well in a team and take on additional tasks as needed
• Good sense of humour

Brownie points for:

• College graduates; current university students are encouraged to apply

What’s in it for you?

• $7 to $10* per hour
• Fully remote role
• Part-time position with up to 20 hours per week with the potential for growth to full-time positions and career advancement opportunities.
• Extremely flexible work schedule; the agency encourages applicants to work between the hours of 9:00 am to 5:00 pm on weekdays only
• Opportunities for incentive travel experiences
• All holidays off
• Salary increases based on performance, dedication, and commitment.
• A variety of opportunities for development and growth including webinars, training events, courses, and educational travel experiences to meet top hoteliers, DMCs, guides, and on-site professionals in the industry

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

This position will be closed as soon as we find the perfect match. So, read the description carefully, apply promptly, and take your time to submit a high-quality application that stands out.

If you apply, JobRack will respond promptly and keep you updated throughout the process.

Please expect the hiring process to include:

1 - Filling in the application form once you click “Apply”

2 - Being invited to record a short video to introduce yourself

3 - Completing test tasks if short-listed

4 - Attending video interviews where you will have the opportunity to talk more about your previous experience and the new role

Applications are only accepted through JobRack. M&L Travel has specifically requested that you do not contact them directly. If you have any questions please contact us using jasmina@jobrack.eu

– Only candidates from Eastern Europe are eligible to apply –

To make sure you receive updates on your application please add recruitment@jobrack.eu to your email address book.

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