Account Manager - Remote

About the company

Who we are…

BURG Translations is one of the oldest translation companies in the U.S. We got our start in 1936 and we’ve been providing high quality translations to life sciences, medical device manufacturers, hospitals, pharmaceuticals, law firms and other highly-regulated industries ever since.

Our decades of experience and expertise mean we can take on the most complex projects, but we know that it’s only because of our dedicated team of amazing people, who work hard to exceed our client’s expectations every day.

We’re dedicated to our people, because we know our team is our greatest asset.

About the role

Is This You?

Are you a results-driven Account Manager looking to join a team where you will be valued - where your impact will be seen, appreciated, and rewarded? If so, let’s chat!

If you've successfully grown relationships with key accounts, ensured exceptional service, and driven growth by identifying new business opportunities, let’s chat!

If you strive to become a strategic partner to your clients, with deep knowledge of their business, to help your customers solve both their known needs, as well as those they may not even be aware they have, while influencing their buying decisions, let’s chat!

Key Responsibilities:

• Develop and sustain long-term client relationships.
• Oversee and grow account portfolios by identifying clients’ needs.
• Collaborate with project managers to understand project status and grow accounts.
• Conduct regular check-ins and QBRs with clients to ensure satisfaction and uncover new opportunities.
• Prepare detailed reports on account status and forecast growth opportunities.
• Navigate client contracts, negotiate terms, and close deals.
• Mentor and support junior account managers and contribute to team training efforts.
• Keep client data up to date and accurate.

About you

Requirements

• 2-5 years of experience in existing account sales and/or account management in the localization industry
• Proactive detailed-oriented self-starter with solid follow-through and multi-tasking capabilities
• Excellent presentation, negotiation, and communication skills
• Excellent English (verbal and written) communication

What's in it for you?

What we offer

• Unlimited PTO
• U.S. holidays paid
• Bonuses
• Paid professional development & training
• Fun extras, where we get together and play games and just hang out or have fun regional meetings
• A diverse, welcoming work environment
• Opportunities for professional development and advancement

How to apply?

Additional information

• This is a remote, full-time position. You may be located anywhere in the world for this position but must have good internet connectivity.
• You must be willing to work US hours - 8:30am to 5:00pm CST.

Join us at BURG Translations and be part of a company that values employee growth, client satisfaction, and innovation.

If you’re interested, please complete the online application and assessments.