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Quality Assurance Engineer with great communication skills wanted for an awesome remote team [CLOSED]

Full Time 800.00 USD Type: Monthly

English - writing

Are you a success driven Quality Assurance Engineer with great communication skills?
Would you like to work for a flexible and dynamic company? Define your own working hours and work with people from all over the world? You have an eye for detail and want to learn new skills while working on high-traffic websites?

ABOUT US
=========
Team CROco is an online, remote company that codes unique A/B tests. We create variations of existing web pages that are then used in A/B tests. Each project is a new challenge since each website and assignment is unique. We work on live, high-traffic websites and develop scientific experiments to improve websites and user experience. Now we need a new team member who will make sure that our clients are happy with our work.
Team Croco is a fully distributed team and our team members work from home or in co-working spaces in different countries around the world. We stay in contact via Slack, team calls and through our internal support system.

ABOUT THE JOB
==============
Your responsibilities will be twofold:

Client Support: You will be in charge of almost all project related communication: keeping the client up to date on progress, issues, missing assets, delivery schedules.
The QA part: Our work needs to be perfect, since it affects live businesses. This is where you come in. You work with the developer to ensure that the high standards set in place for our projects are maintained and the clients are happy with the work we delivered

Your tasks:
Accepting and assessing briefings submitted by clients;
Communicating with clients: informing them about the status of their tests, forwarding questions from developers, requesting missing assets and clarifying any inconsistencies;
Acting as a liaison between the development team and the client to ensure that progress is being made according to schedule;
Keeping the client informed about any issues, impossible requests or delays in delivery;
Testing the code against the briefing to check for inconsistencies, ensuring that the codes are clean and that no issues slip by unnoticed;
Cross-browser and cross-device compatibility tests to make sure the code works in the most popular browsers, OS, screen sizes and devices;
Identifying and reporting all and any bugs to the developers, because issues must not be allowed to reach the client;
Delivering the completed product to the client.
You don't have to be proficient in all these tasks yet, but definitely willing to learn!

This position is not for you if:
- You work through an agency
- You’re defensive, argumentative and blame others when things go wrong
- You’re not an open communicator. You’re afraid to voice your opinion or afraid to ask questions.
- You want to have another (fulltime) job besides your commitment to our team.
- You have young kiddos without any other child care help and plan to be working while watching small children at the same time.
- You are not willing to sign a non-disclosure agreement

ABOUT YOU
==========
We are looking for an experienced Client Happiness Specialist with:
- An eye for detail and the ability to read and follow a briefing perfectly;
- Great communication skills. We’re a distributed team, so frequent and clear written communication is a must;
- Fluid proficiency in (written) English, since it is vital for communication with our clients;
- Self-driven work ethic. You need to be a self-starter who loves taking initiative and seeing things through to completion;
- Curiosity and the desire to learn. Our business is changing and growing fast, who knows what the skills of tomorrow are? Flexibility is key.
Experience with A/B-testing and tools like VWO and Optimizely is a plus, but before you start we will train you on everything you need to know.

Incentives:
Monthly salary of 600 - 1000 USD/month depending on experience;
Working in a team that will support you and challenges you to grow
A flexible work schedule
We commit to your growth as an professional and support you with an educational budget, opportunities and coaching
Paid vacation and sick days
Health care insurance compensation
You will be eligible for additional benefits and bonuses based on company and individual performance.

INTERESTED?
Does this sound interesting? If yes, apply and tell us why you would make a great addition to our team. Make sure you answer the following questions and you proofread!
1. Who are you and what makes you a great addition to the team?
2. Describe your ideal job.
3. What is your #1 strength?
4. What is your #1 weakness?
5. What will your references say about them when we contact them?
When we think you would be a great fit, we might ask you to do a short assessment test.

Team Croco

At Team Croco we help our clients run a consistent A/B testing program with minimal effort.
We take care of everything for them to run their...

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