Minaal designs, manufactures, and sells travel gear to folks all around the world directly from our website. The core responsibility of the Support & Operations Specialist role is to help Minaal users who purchase their products via e-commerce.
Minaal was one of the first travel bag companies to arrive on Kickstarter. With a range of top-of-the-line travel and everyday bags, our reputation as a high-quality brand for people who care about bags is supported by the nearly 5,000 members in our online community and positive reviews on our website, from professional reviewers, and online communities like Reddit.
Our design approach, obsessive attention to detail, and relationships with global suppliers and manufacturers have positioned us as the go-to brand for worldwide travelers who demand the best in product quality and service (that’s you!).